Harshilkumar Bhatt
London
Summary
Professional with expertise in customer service and order management, skilled in enhancing customer engagement and satisfaction through effective communication and product knowledge. Proficient in time management and multitasking, ensuring organization and cleanliness in high-pressure environments. Strong team player focused on adaptability and efficiency, with aspirations to advance in the hospitality sector while utilizing sales support and food safety skills.
Overview
4
4
years of professional experience
Work history
Hospitality Waiter
Bhageecha Resturant
London
2025.04 - 2026.02
Cashier
Book Store
Vadodara
2023.04 - 2024.11
- Can provide best customer support.
- Easy to communicate with co-workers and customers.
- Provided outstanding customer service and contributed to sales success as a sales assistant at book store, demonstrating expertise in product knowledge and transaction processing.
- Maintained a well-organized sales floor and actively contributed to achieving sales targets.
- Passionate about serving others and eager to take on new responsibilities and leadership roles.
Team Member
Burger Kings
Vadodara
2022.08 - 2023.03
- Provided exceptional customer service, managed orders, and maintained a welcoming dining environment.
- Proficient in transaction handling and addressing customer inquiries with professionalism.
- Flexible schedule availability.
- Strong written and verbal communication skill.
Education
MBA - Business Administration
Ravensbourne University
LondonBachelor of Commerce -
Maharaja Sayajirao University of Vadodara
Vadodara, IndiaSkills
- Customer service and support
- Communication skills
- Order management and coordination
- Product knowledge
- Time management
- Table service and food preparation
- Food safety awareness
- Multitasking and efficiency
- Adaptability
- Cleanliness and organization
- Sales support
- Teamwork and collaboration
- Customer engagement
Languages
English
Advanced (C1)
Timeline
Hospitality Waiter
Bhageecha Resturant
2025.04 - 2026.02
Cashier
Book Store
2023.04 - 2024.11
Team Member
Burger Kings
2022.08 - 2023.03
Bachelor of Commerce -
Maharaja Sayajirao University of Vadodara
MBA - Business Administration
Ravensbourne University