Sumayyah El-hamouti
Watford,Hertfordshire
Summary
A highly skilled professional with a strong understanding of education policy and exceptional communication abilities. Demonstrates quick learning and adaptability, with a keen eye for detail and proficiency in Arabic, French, and English. Excels in multi-tasking under pressure, maintaining an efficient work pace, and handling cash transactions. Committed to food safety practices and providing patient customer service. Open to constructive criticism and dedicated to continuous improvement.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Teacher's Assistant
Al-Aqsa school
Watford, HERTFORDSHIRE
10.2023 - Current
- SUNDAY MORNIGS ONLY
- Provided assistance to challenging students in comprehending classroom subjects and queries
- Supervised students during outdoor play and school outings, prioritising safety and promoting social skills
- Provided extensive 1:1 support to students with behavioural needs to enhance their focus and task completion in class
Cafe barista
Kaspers
Watford, Hertfordshire
11.2024 - 01.2025
- Brewed specialty coffees according to customer preferences enhancing personalisation element.
- Handled cash transactions accurately whilst ensuring speedy service during peak hours.
- Prepared fresh food items for the deserts.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Followed prescribed recipes and preparation techniques for range of drinks( including espresso, latte and cappuccino) and different deserts such as brownies, waffles, and cookie doughs...
- Performed closing duties fully and accurately to maintain cleanliness of café equipment.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
- Cleaned kitchen areas, food counters, and cooking utensils.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Operated electric appliances to cut, blend and mix foodstuffs.
Volunteer Worker
Age UK
Watford, HERTFORDSHIRE
07.2023 - 08.2023
- Overcame the challenge of relinquishing leadership to learn from and work alongside teammates, resulting in greater understanding of their expertise
- Used excellent listening skills, empathy and friendly approach to provide best possible care for service users
- Demonstrated customer service abilities while greeting and welcoming visitors upon arrival
Shadowing a Pharmacist
Pharmacy
Nador, Morocco
09.2022 - 10.2022
- Instructed individuals on the proper use of blood pressure monitors
- Acquired knowledge on how minor errors in dosage can have severe consequences on patients' lives
- Gained expertise in identifying appropriate injection sites for flu vaccinations and tetanus vaccines
- Learned proper way to read prescriptions and administer medication only when prescribed
Shadowing a Doctor
Clinic
Nador, Morocco
09.2022 - 10.2022
- Provided emotional support to patients, implementing active listening skills to ensure patients felt heard and their concerns understood
- Helped in organising paperwork and documents for the doctor
- Learnt how to manage stress in overwhelming situations such as an overcrowded waiting room
- Applied my good communication skills with the patients by translating for the elder who weren't familiar with French or Arabic
Education
Diploma of Higher Education - science
Harrow College
London, ENG 01.2023 - 01.2024
GCSES - ENGLISH
Harrow College
London, ENG 01.2023 - 01.2024
GCSEs Higher - MATHS
Harrow College
London, ENG 01.2023 - 01.2024
International Baccalaureate - science
Othman ben Affane
01.2022 - 01.2023
Skills
- Education policy understanding
- Great Communication skills
- Quick and adaptive learner
- Open to constructive criticism
- Great observation skills
- Trilingual (Arabic, French, and English)
- Multi-Tasking under pressure
- Efficient work pace
- Patience with customers
- Cash handling
- Food safety practices
Timeline
Cafe barista
Kaspers
11.2024 - 01.2025
Teacher's Assistant
Al-Aqsa school
10.2023 - Current
Volunteer Worker
Age UK
07.2023 - 08.2023
Diploma of Higher Education - science
Harrow College
01.2023 - 01.2024
GCSES - ENGLISH
Harrow College
01.2023 - 01.2024
GCSEs Higher - MATHS
Harrow College
01.2023 - 01.2024
Shadowing a Pharmacist
Pharmacy
09.2022 - 10.2022
Shadowing a Doctor
Clinic
09.2022 - 10.2022
International Baccalaureate - science
Othman ben Affane
01.2022 - 01.2023
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