Kerry Mannion
North shields,Tyne and Wear
Summary
Dedicated professional with extensive expertise in mental health training, safeguarding protocols, and special educational needs understanding. Demonstrates proficiency in responsive listening, effective collaboration, and assertive communication. Skilled in implementing behavioural strategies, creating individualised education plans, and promoting positive behaviour. Adept at classroom management, student intervention techniques, and de-escalation methods. Committed to enhancing student development through tailored instruction and constructive feedback while maintaining professional boundaries and sensitivity awareness.
Offering strong foundation in communication, problem-solving, and adaptability. Knowledgeable about team collaboration, project management, and customer service. Demonstrates quick learning ability and eagerness to grow within professional settings. Ready to use and develop interpersonal, analytical, and organisational skills in any positions that may present in the future.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Student support assistant
North Tyneside Council
North shields, Tyne and Wear
11.2021 - Current
- Established positive relationships with students for fostering a supportive learning environment.
- Coordinated educational workshops to enhance student understanding of complex topics.
- Collaborated closely with teachers to develop personalised learning plans for individual students' requirements.
- Fostered an inclusive learning atmosphere by addressing diverse student needs sensitively and effectively.
- Provided special needs support, resulting in increased student confidence and participation.
- Facilitated conflict resolution among students to foster harmonious relationships.
- Implemented effective behavioural management strategies, maintaining discipline within classrooms.
- Improved student engagement by organising interactive extracurricular activities.
- Assisted teachers in classroom management for improved teaching efficiency.
- Supported students in transitions between year levels, guiding and mentoring through studies and developing self-study skills.
- Mentored students to identify skills and assets to maximise potential.
- Photocopied, laminated and bound documents to support meeting preparation.
- Sorted and distributed business correspondence to the correct department or staff member.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Offered students personalised support during in-class activities and projects.
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
- Organised class spaces and prepared materials for upcoming teacher lessons.
- Monitored children in spaces between classes, keeping disruptions to minimum.
- Assisted teacher with using support equipment and computers during lessons.
- Taught students important learning, study and behaviour management skills for academic success.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Encouraged students to work together to complete projects and solve problems.
School cleaner
North Tyneside Council
North shields, Tyne and Wear
02.2016 - 11.2021
- Used environmentally friendly cleaning products, promoted healthier surroundings within the school premises.
- Assisted in setting up classrooms for special events or meetings, facilitated smoother proceedings.
- Checked stock levels regularly; avoided shortage of necessary cleaning supplies.
- Achieved fresher atmosphere with diligent dusting of furniture, equipment, and fixtures.
- Kept outdoor spaces clean by regular litter pickup from playgrounds and sports fields-contributed towards a pleasant external environment.
- Ensured cleanliness by regularly sweeping and mopping school corridors.
- Carried out deep cleaning tasks during holidays to ensure readiness before new term commencement.
- Undertook window washing duties, allowed natural light into rooms enhancing overall aesthetics of the place.
- Collaborated with colleagues on larger maintenance jobs, achieved effective completion of tasks at hand.
- Maintained hygiene for a healthier student environment by disinfecting classrooms and washrooms.
- Replenished supplies in washrooms in a timely manner for uninterrupted usage by students and staff members alike.
- Liaised effectively with the management about any repair work needed; enabled prompt action, preventing further damage.
- Shared responsibilities, improved teamwork amongst janitorial staff.
- Abided by health and safety regulations, ensured a safer environment for all pupils and staff members.
- Kept premises tidy to enhance students' learning experience.
- Safely stored cleaning solutions, equipment and chemicals.
- Correctly used colour-coded equipment.
- Emptied and cleaned bins following procedures.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Worked quickly to complete cleaning within allotted timeframes.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Restocked, refreshed and sanitised bathroom facilities.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Reported breakages to supervisor.
- Operated and maintained floor polisher and buffer machine.
- Vacuumed carpeted areas and mopped hard floors.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Cleaned surfaces to preserve professional standards and minimise infection risks.
- Used correct procedures to clean floors, communal areas and work spaces.
- Followed health and safety standards governing the correct use of chemicals.
- Wiped down fixtures to remove built-up dust and maintain appearance.
- Achieved spotless results within working timeframes to meet client needs.
school kitchen assistant
North Tyneside Council
North shields, Tyne and Wear
02.2016 - 11.2021
- Stored ingredients properly, extending their freshness dates significantly.
- Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
- Assisted chefs with meal preparations for smoother service during peak hours.
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Cleaned utensils, achieving a more efficient work environment.
- Unloaded deliveries promptly for immediate storage and use of fresh produce.
- Adhered to health and safety regulations with careful handling of food and equipment.
- Contributed to team communication, resulting in better workflow efficiency.
- Assisted in stock rotation, reducing spoilage and wastage of ingredients.
- Prepared ingredients for increased speed of the cooking process.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Observed health and hygiene standards to minimise food contamination.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Used kitchen equipment as instructed and to safety protocols.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Cleared tables to remove dirty utensils and leftover food items.
- Carried out wide variety of tasks to maintain optimal service delivery.
- Collected, washed and sanitised dishes and cooking utensils.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Restocked chef workstations with fresh supplies throughout shifts.
- Used correct ingredients and ratios in preparation for different dishes.
- Measured, weighed and mixed ingredients following recipe formulae and procedures.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
Education
NVQ Level 3 - Teaching assistant
Tynemet College
North Shields, North Tyneside 09.2019 - 07.2020
NVQ Level 3 - Certificate in the Principles of Special Educational Needs
The learning curve
North Shields, North Tyneside 09.2025 - 01.2026
NVQ Level 2 - Understanding Specific learning Difficulties
Skills for life
North Shields, North Tyneside /2021 - /2022
NVQ Level 3 - Elklan
North tyneside council speech and language
North Shields, North Tyneside 11.2021 - 09.2022
Skills
- Responsive listening
- Mental health training
- Safeguarding protocols knowledge
- Professional boundaries understanding
- Behavioural strategies implementation
- Individualised education plans creation
- Positive reinforcement use
- Effective collaboration
- Special educational needs understanding
- Basic medical care
- Sensitivity awareness
- Parental contact handling
- Child safeguarding knowledge
- Patience and composure
- Literacy and numeracy assistance
- Learning styles understanding
- Adapting instruction techniques
- Constructive feedback giving
- Child Protection
- Life skill development
- Student behaviour management
- Self-awareness
- Student intervention techniques
- De-escalation techniques
- Classroom management
- Extra-curricular activity delivery
- Learning difficulty support
- Patience and empathy
- Positive behaviour promotion
- Event coordination
- Assertive communication
- Education policy understanding
- Autism spectrum disorder knowledge
- Record-keeping
- Cultural competency
- Student mentoring
- School counsellor referrals
Accomplishments
I have a list of certificates which show a dedication towards learning and developing as a professional. Each of these certificates provides me with further information that can help me in teaching and supporting the students in my care. I am willing and eager to learn and develop my skills to further help students and young people who may not have an advocate for them. I have worked in my role for 5 years, and I have continuously been trying to improve my knowledge to be able to support the students more effectively.
Certification
I currently hold a level 3 teaching assistant certificate and a level 3 principles in SEND
Timeline
NVQ Level 3 - Certificate in the Principles of Special Educational Needs
The learning curve
09.2025 - 01.2026
Student support assistant
North Tyneside Council
11.2021 - Current
NVQ Level 3 - Elklan
North tyneside council speech and language
11.2021 - 09.2022
NVQ Level 3 - Teaching assistant
Tynemet College
09.2019 - 07.2020
School cleaner
North Tyneside Council
02.2016 - 11.2021
school kitchen assistant
North Tyneside Council
02.2016 - 11.2021
NVQ Level 2 - Understanding Specific learning Difficulties
Skills for life
/2021 - /2022