Sue Beeton
Freshwater,Isle of Wight
Summary
Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management.
Overview
41
41
years of professional experience
Work history
Store manager
Pets at Home
Dunstable, Bedfordshire
2009.02 - 2021.12
- Coached underperforming employees improving their job performance significantly.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Assisted customers in locating products around the shop floor promptly.
- Implemented promotional displays to increase product visibility and sales.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
Store manager
Woolworths
Hemel Hempstead , Hertfordshire
1981.06 - 2009.01
- Developed a team-oriented environment by implementing effective leadership strategies.
- Coached underperforming employees improving their job performance significantly.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Enforced service standards to maintain establishment reputation for excellence.
Education
GCSEs - English Mathematics History others
County Upper School
Bury St Edmunds 1983-07
Skills
- Scheduling employees
- Staff rota arrangement
- Cash handling
- Loss prevention strategies
- Staff mentoring
- Health and Safety regulations
I moved to the Island in 2022
I have taken time out to settle into Island life
My Mother and In-laws all live here and I help them when needed. I always intended to do something different, Part time helping people enjoy their lives while enjoying the beautiful environment we live in.
Timeline
Store manager
Pets at Home
2009.02 - 2021.12
Store manager
Woolworths
1981.06 - 2009.01
GCSEs - English Mathematics History others
County Upper School