Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Andreea Schiopu

Andreea Schiopu

Carshalton,London

Summary

Ambitious and proactive, with proven ability to lead teams and manage resources effectively. Demonstrates excellent communication and problem-solving skills, ensuring smooth operations and customer satisfaction. Ready to drive sales growth and operational excellence in role.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

7
7
years of professional experience
2013
2013
years of post-secondary education

Work history

Store manager

Kasif Ali
Carshalton, Sutton
11.2017 - 04.2024
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Streamlined operations to maximise efficiency and minimise waste.
  • Keep store on high standards
  • Support the teams and train them for all new promotions
  • Led training sessions for new employees, equipping them with necessary skills and knowledge.
  • Monitored inventory levels consistently to avoid stock shortages or overages.

Cashier

Baldev
Carshalton, london
03.2017 - 11.2018
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Maintained clean and organised workspace to ensure efficient service.
  • Processed payments swiftly for improved customer experience.
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Balanced till at end of day, maintaining accurate records.
  • Communicated product information to customers, driving informed purchases.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Collaborated closely with store management for daily operations success.
  • Took initiative in restocking shelves during downtime, enhancing product availability.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Completed opening and closing procedures each day.
  • Helped meet business needs by working extra shifts.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Scanned products quickly, memorising codes and prices for unmarked products.
  • Helped customers to pack away shopping for improved customer experience.

Education

Diploma of Higher Education - Social Science

Ion Borcea
Romania

Manager -

University of Subway
London

Skills

  • Scheduling employees
  • Cash handling
  • Financial reporting
  • Security procedures
  • POS system operation
  • Customer service skills
  • Team motivation
  • Good communicator
  • Sales reporting
  • Sales KPI management
  • Self motivated
  • Pricing strategies
  • Staff training and development
  • Authorising payments

Affiliations

  • Cooking

Timeline

Store manager

Kasif Ali
11.2017 - 04.2024

Cashier

Baldev
03.2017 - 11.2018

Diploma of Higher Education - Social Science

Ion Borcea

Manager -

University of Subway

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Andreea Schiopu