Summary
Overview
Work History
Education
Skills
Soft Skills Courses
References
Timeline
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Stuart Coleman

Stuart Coleman

Melton Mowbray,Leicestershire

Summary

Offering strong analytical and problem-solving skills with background in engineering. Knowledgeable about technical troubleshooting, system maintenance, and customer service in a critical medical environment. Ready to use and develop communication, technical, and leadership skills in a management role. With over 8 years in a field engineering position across 2 different companies, I have built a strong foundation in my technical ability diagnosing and fault finding sensitive medical equipment and have recently started my next challenge by building on my soft skills to take my career into a leadership environment.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Medical Field Service Engineer

Ergéa UK
Remote (Midlands based)
02.2021 - Current
  • Conducted in-depth training sessions to boost team engineer capability levels across X-ray disciplines.
  • Coordinated with other internal business teams to direct such as Customer Care Centre, supply chain and warehouse despatch to ensure minimal downtime for system critical equipment.
  • SLA and KPI focused to deliver the best customer service to public and private health organisations which benefit patient care.
  • Ensured customer satisfaction with timely resolution of service requests in high pressure clinical environments

Trainee Medical Field Service Engineer

Philips UK & Ireland
Remote (London/South East Based)
10.2017 - 01.2021
  • Built foundations of the medical imagining engineering
  • Performed preventative/corrective maintenance on critical imaging systems
  • Performed installation with state of the art new technology
  • Trained to OEM specification and clinical fundamentals

Electronics technician

TRL
Crowthorne, Berkshire
06.2016 - 10.2017
  • Repair/Maintenance of electronic air quality monitoring analysers
  • Repair/Maintenance of electronic particulate monitoring analysers
  • Liaising with customers/suppliers with potential installation equipment
  • Daily data checks from Data Management Centre

Aerospace repair technician

Avia Technique
Wokingham, Berkshire
06.2014 - 06.2016
  • Overhaul/Repair of oxygen cylinder regulators
  • Hydrostatic testing and re-qualification of oxygen cylinders and engine fire extinguishers
  • Overhaul/Repair/Testing of fuel pumps/valves
  • Overhaul/Repair/Testing of hydraulic filters

Education

Higher National Certificate - Electrical and Electronic Engineering

Reading College
Reading
09.2018 - 07.2020

Skills

  • Tactful communication
  • Familiarity with CRM software (Salesforce and Dynamics 365)
  • Conflict resolution in field
  • Prioritising field requests
  • Time management efficiency
  • Field equipment expertise in X-ray (diagnostic and image guided therapy)
  • Ability to take ownership of tasks
  • Disciplined in setting deadlines
  • Excellent end user communication skills

Soft Skills Courses

  • Introduction to Management - LDL Leadership Development Ltd
  • Power BI Basics Training Course - Black Swan Training Solutions
  • Excel: Intermediate - Black Swan Training Solutions

References

Available upon request

Timeline

Medical Field Service Engineer

Ergéa UK
02.2021 - Current

Higher National Certificate - Electrical and Electronic Engineering

Reading College
09.2018 - 07.2020

Trainee Medical Field Service Engineer

Philips UK & Ireland
10.2017 - 01.2021

Electronics technician

TRL
06.2016 - 10.2017

Aerospace repair technician

Avia Technique
06.2014 - 06.2016

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Stuart Coleman