Trifa Hemin
White City,Hammersmith and Fulham
Summary
Diligent and focused, equipped with strong organisational skills and exceptional communication abilities. Demonstrates proficiency in managing patient interactions and handling administrative tasks efficiently. Aims to contribute to welcoming and efficient patient experience in retail and hospitals.
Overview
22
22
years of professional experience
Work history
Medical receptionist in GP
The Medical Centre Dr R K Kulker
W12 0NF, London
2025.08 - Current
- Assisted doctors with necessary paperwork, expediting overall healthcare delivery process.
- Scheduled appointments using practice management software, reducing administrative workload substantially.
Sales consultant
Adidas, Westfield
W12 7EG, London
2018.02 - Current
- Yielded higher sales revenue through upselling techniques.
- Monitored inventory levels to prevent stock shortages and overages.
Sales Consultant
Laura Ashley, Westfield
W12 7GF, London
2014.11 - 2018.02
- Developed compelling sales proposals that increased conversion rates.
- Nurtured leads into successful conversions, boosting overall sales figures.
Healthcare assistant
Harley street nurses
Central London, London
2004.05 - 2007.02
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by Buper.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
Education
GCSEs - 11 subjects
Al kenza secondary school
Iraq 1998.05 - 1998.07
Skills
- Multi-Line phone system use
- Fluent in 3 languages (English, Arabic, Kurdish)
- Excellent customer service
- 18 years work experience
- Working with healthcare professionals
- Medical billing procedures
- Tactful communication
- Flexible
Languages
English
Fluent
Arabic
Fluent
Kurdish
Fluent
Timeline
Medical receptionist in GP
The Medical Centre Dr R K Kulker
2025.08 - Current
Sales consultant
Adidas, Westfield
2018.02 - Current
Sales Consultant
Laura Ashley, Westfield
2014.11 - 2018.02
Healthcare assistant
Harley street nurses
2004.05 - 2007.02
GCSEs - 11 subjects
Al kenza secondary school
1998.05 - 1998.07