Summary
Overview
Work History
Education
Additional Information
Interests
Timeline
Generic

STEVEN MILLER

Dover,Kent

Summary

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

34
34
years of professional experience
4
4
years of post-secondary education

Work History

HGV Driver

Coombe Valley Tramsport
Dover, Kent
07.2009 - 01.2022
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked with customers to understand needs and provide excellent service.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Worked flexible hours across night, weekend and holiday shifts.

Clinical Waste Collector (Van Driver)

Cliniserve
Chichester, West Sussex
06.1999 - 07.2008
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Delivered services to customer locations within specific timeframes.
  • Collaborated with team members to achieve target results.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used coordination and planning skills to achieve results according to schedule.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

Pizza Delivery Driver

Perfect Pizza
Portsmouth, Hampshire
04.1998 - 05.1999
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Coordinated work of team of drivers delivering across local area.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Checked loads against documentation before completing final delivery at destinations.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Operated vehicles to move personal, business and industrial goods.
  • Collected $Amount in payments for completed deliveries and services daily.

Material Cutter

Deyong Golding
Portsmouth, Hampshire
07.1988 - 04.1998
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Moss Pole Maker

Bosmere
Portsmouth, Hampshire
07.1986 - 05.1988
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Cooked pizza, calzones, stromboli and pasta.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
  • Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
  • Completed training to learn additional techniques for making new and seasonal items.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Coached new workers on store policies, pizza making and dough preparation.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.

Education

CSE - Generaal Schooling

City of Portsmouth Boys' School
Portsmouth
09.1982 - 07.1986

Additional Information

I am a hard and reliable person who is willing to learn new things. I have worked in 2 factories but not in this industry. I work well within a team and I can problem solve quite quickly if needed to.

Interests

I like to read, watch TV and looking on the Internet for things to occupy my mind I like to go fishing, walk our dog and sailing I like to go out with my family as they are important to me

Timeline

HGV Driver

Coombe Valley Tramsport
07.2009 - 01.2022

Clinical Waste Collector (Van Driver)

Cliniserve
06.1999 - 07.2008

Pizza Delivery Driver

Perfect Pizza
04.1998 - 05.1999

Material Cutter

Deyong Golding
07.1988 - 04.1998

Moss Pole Maker

Bosmere
07.1986 - 05.1988

CSE - Generaal Schooling

City of Portsmouth Boys' School
09.1982 - 07.1986

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STEVEN MILLER