Steve Smith

Partner in a property maintenance and plumbing business with a wide range of tasks.

• Diagnose and repair faults to building structure and fixtures.
• Carry out various plumbing repairs and installations.
• Kitchen Installation.
• Bathroom Installation.
• Interior and Exterior Decoration.
• Garden Patio Design and Installation.

• Improved office efficiency by streamlining administrative procedures.
• Organised staff holiday schedules without disrupting workflow continuity.
• Negotiated contracts with vendors, ensuring cost-effective services and supplies.
• Maintained company records in compliance with legal requirements.
• Managed supplier relationships to secure best pricing and service delivery.
• Resolved employee conflicts with tactful mediation strategies.
• Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
• Coordinated facility maintenance, providing a safe and comfortable work environment.
• Streamlined invoice processing procedures for smoother financial operations.
• Administered payroll system efficiently, avoiding errors or delays in payment cycle.
• Ensured smooth day-to-day operations with diligent oversight of office tasks.
• Updated office policies to reflect changing business needs and regulations.
• Coordinated team meetings for effective communication and project alignment.
• Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
• Processed invoices and purchase orders with high attention to detail.
• Streamlined office procedures, implementing new systems to address bottlenecks and disruptions.
• Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
• Reviewed existing procedures and systems for inefficiencies and recommended actionable initiatives for improvement.
• Maintained high standards of accuracy and quality in data entry and recordkeeping.
• Instructed employees in company policies and procedures, maximising compliance and consistency.

• Developed technical manuals for improved product understanding amongst team members.
• Simplified complex technical information for easier client comprehension.
• Conducted market research to identify potential new products.
• Coordinated with marketing teams to create effective product promotion strategies.
• Deliver product presentations to UK staff and group companies.
• Research global markets requirements.
• Conduct supplier meetings and development strategies to optimise product delivery.
• Monitored sales performance for accurate forecasting and strategic planning.
• Regularly updated knowledge base of competitors' offerings, aiding competitive advantage positioning.
• Improved online presence with the development of engaging product content.
• Managed product life cycle from conception to end of line, ensuring smooth transitions.
• Analysed sales data, leading to informed strategic planning decisions.
• Oversaw quality control measures, guaranteeing high standards at all times.
• Identified gaps in the market through intensive competitor analysis, driving innovative solutions.
• Implemented pricing strategies in line with market trends and company objectives.
• Liaised with suppliers, resulting in improved delivery timescales.
• Obtained feedback from customers to improve service experience.
• Implement H&S policies and conduct site inspections and report to H&S team.
• Provided hands-on training sessions and web based videos (Sparex TV) for new product usage.

• Completed emergency field-based repairs quickly and accurately, limiting operational disruptions.
• Identified faults in hydraulic and mechanical equipment and implemented corrective action to restore function.
• Repaired, serviced and maintained machinery and equipment for smooth farm and factory operations.
• Documented completed maintenance and repair tasks for accurate, up-to-date records.
• Used diagnostic software to recognise breakdown issues and identify appropriate repairs.
• Met manufacturers' service and warranty requirements for compliant equipment maintenance.
• Overhauled machinery and tools in end-of-season repairs, upkeeping agricultural equipment ahead of storage.