Rob Fisher
Wetherby
Summary
Dynamic and energetic professional with a proven track record of delivering results. Skilled at building strong customer relationships and providing exceptional service, with a continuous drive to learn and develop. A positive, team-oriented individual who thrives on working hard to achieve both personal and company goals.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
Account Manager
Interface
North West England
09.2023 - Current
- Build and maintain strong relationships with architects, designers, end users to win specifications on projects.
- Promote Interface & Nora's product portfolio's to full customer base.
- Follow and track projects closely from inception through to completion.
- Collaborate closely with a colleague towards a joint sales target.
- Work closely with internal customer service and sales support teams to identify new customers and opportunities.
- Regularly deliver product presentations, lunch & learn sessions and CPDs.
- Attend and represent Interface at key industry events.
- Develop and maintain strong relationships with networking partners to generate new leads and discuss projects.
Strategic Account Manager
Orangebox
Northern England
04.2022 - 09.2023
- Building strong, trusted relationships with architects, designers, and end users to secure specifications and drive project success.
- Promoting the full product portfolio of products through showroom visits, CPDs, lunch & learns, customer meetings, industry events, and tailored presentations to both the A&D community and end users.
- Partnering closely with colleagues managing dealer accounts to coordinate efforts and secure joint project wins.
- Maximising specification opportunities by leveraging Orangebox’s wide-ranging product offering.
- Closely monitoring a pipeline of projects from initial specification through to final delivery.
- Working in a highly collaborative, team-driven environment where shared goals and teamwork were key to success.
Specification Manager
Johnson Tiles
Northern England
07.2019 - 09.2021
- Managing a large area with major focus on A&D, House Builders and Contractors.
- Building and maintaining relationships with all customer types.
- Delivering regular product presentations, lunch & learns and CPD's.
- Providing technical guidance on product selection, installation, and design solutions, ensuring projects met both aesthetic and functional requirements.
- Working closely on projects from early stages through to completion, protecting specifications in a market prone to value engineering.
- Regular project meetings with internal teams to stay close to existing projects and identify new opportunities.
- Attending networking events and exhibitions to develop new relationships.
- Contributing to a collaborative, team-driven environment, ensuring shared goals were consistently achieved.
Business Area Manager
Forbo Flooring
North East England
11.2016 - 07.2019
- Working purely within the private sector with major focus on commercial office with architects, designers, fit-out contractors, builders, flooring contractors, and distributors.
- Finding new business in a relatively unestablished area by identifying key customers, building relationships and working closely with them to attain new project specifications.
- Promoting and cross-selling Forbo’s extensive product portfolio to maximise opportunities within projects.
- Delivering presentations, CPDs, lunch & learn sessions on a regular basis.
- Working closely on projects from initial specification through to completion.
- Working towards quarterly KPI targets and producing regular reports on the area.
- Applying technical knowledge to advise clients on product selection, design solutions, and installation requirements.
Area Sales Manager
BMK Flooring
Northern England & North Wales
05.2012 - 11.2016
- Managing a large number of retail accounts as well as Timber Merchants and flooring contractors to drive sales and brand presence.
- Proactively promoting product ranges, securing in-store stands and displays to increase visibility and promote sales.
- Directly selling stock products and negotiating deals to maximise revenue and meet sales targets.
- Developing and executing strategies to increase product uptake within retail and merchant outlets.
- Maintaining close communication with clients to ensure stock availability, timely delivery, and ongoing support.
- Working collaboratively with internal teams to coordinate sales efforts and maintain strong customer relationships.
Education
GCSEs -
Boston Spa High School
Leeds 09.2003 - 06.2008
Skills
- Excellent communicator and skilled presenter with the ability to deliver engaging presentations
- Strong at building and maintaining relationships with clients, end users, and internal teams
- Results-focused with a positive, proactive attitude and a continuous desire to learn and develop
- Highly organised with strong project tracking and management skills
- Excellent customer service skills, efficiently finding solutions and meeting client needs
- Collaborative and open-minded, thriving in team-driven environments
- Experienced in influencing specifications and maximising opportunities across diverse product portfolios
Timeline
Account Manager
Interface
09.2023 - Current
Strategic Account Manager
Orangebox
04.2022 - 09.2023
Specification Manager
Johnson Tiles
07.2019 - 09.2021
Business Area Manager
Forbo Flooring
11.2016 - 07.2019
Area Sales Manager
BMK Flooring
05.2012 - 11.2016
GCSEs -
Boston Spa High School
09.2003 - 06.2008