Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Steve Crawford

Weston-super-Mare,North Somerset

Summary

Accomplished IT professional with expertise in strategic IT planning and operations improvement. Demonstrates strong capabilities in risk assessment, infrastructure system modelling, and IT governance. Holds a Prince2 certification, ensuring effective project management and security compliance enforcement. Skilled in security compliance auditing, with a focus on enhancing organisational security measures. Committed to leveraging skills for advancing IT infrastructure and governance within forward-thinking organisations.

Overview

9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

ISO 27001 Lead Auditor

Cybercontrols.io
03.2025 - Current
  • Implemented new auditing procedures, increased efficiency in the process.
  • Performed operational audits for enhanced business performance.
  • Deployed ISO 27001:2022 implementation, transition and auditing services.
  • Designed ISO 27001:2022 compliance processes focusing on asset management and security posture.

Solutions Architect

Change Grow Live
12.2022 - 03.2025
  • Led a successful Windows 11 rollout for 7,000 endpoints across 200 sites, utilizing MECM/Intune and Autopilot for seamless provisioning and management.
  • Led infrastructure improvements, focusing on ISO 27001 compliance.
  • Developed Asset Management controls and Centralised Asset Management Centre to streamline deployment and retrieval of 7000 endpoints.
  • Produced ISO 27001:2022 compliance transition plan for assets and network infrastructure.
  • Strengthened Azure Security posture leveraging Defender P2 to reduce phishing attacks, achieving 90% Secure Score.
  • Designed and led a project to upgrade network infrastructure for 200 sites, incorporating 900 WAPs and 400 switches (Meraki), saving £1M over 5 years by reducing hardware by 60%.
  • Negotiated substantial discounts on Meraki networking solutions for an enterprise agreement.
  • Executed ISP migration for 200 sites saving £250,000.
  • Led penetration testing of Azure Cloud and AWS Cloud to comply with CIS and NIST Benchmarks.
  • Implemented standards and controls across Azure infrastructure including processes to ensure NHS accreditation in line with CIS Benchmark.
  • Secured email authentication solution, reducing spoofing and phishing by 90%.

M365 Technical Consultant

Stowsafe Fulfilment
01.2022 - 10.2022
  • Delivered M365 tenant for global warehousing incorporating best security practices.
  • Developed strategic plan for ISO 27001:2013 Implementation for international tendering requirements.

M365 Business Systems Solutions Lead

Milkrite | Interpuls
08.2021 - 12.2021
  • Led legacy SharePoint migration to MS Teams across 5 countries for global organisation.
  • Upgraded endpoint infrastructure under budget with zero downtime.

M365 Migration Architect

Avon Protection
10.2020 - 07.2021
  • Designed and executed IT system divestment, achieving significant cost reductions related to infrastructure and licensing.
  • Migrated divested users to new M365 tenant, including Exchange email, SharePoint and OneDrive data, and SAGE without downtime or data loss.

M365 Collaboration Architect

Imperial Brands
11.2019 - 03.2020
  • Developed and implemented remote working solutions during the initial phase of the COVID-19 lockdown, facilitating rollout of MS Teams to 20,000 users worldwide.
  • Formulated adoption plan for incorporation of MS Teams for remote working for global use.

Digital Transformation Lead

Sustrans
11.2018 - 07.2019
  • Managed nationwide upgrade of 800 endpoints to Windows 10, including upgrades and data transfer, enhancing security and performance in a low-tech environment.
  • Upgraded aging IT infrastructure to accommodate Windows 10 Operating System.


IT Infrastructure Manager

Pattersons
11.2018 - 07.2019
  • Redesigned working processes for UK-wide company, incorporating asset management, cloud adoption and security adoption, leveraging M365.
  • Drove digital transformation efforts by spearheading migration from legacy systems to modern platforms.
  • Contributed to budget planning process by providing accurate estimates for hardware and software purchases.

IT Infrastructure Manager

Vado
05.2016 - 05.2018
  • Optimised Networking, endpoints and warehouse infrastructure improving connectivity and communications.
  • Proactively streamlined ERP environment, including warehouse integration management and improved inter-departmental communications.
  • Managed asset and hardware buying processes, ensuring that all teams had reliable working systems.
  • Implemented best practice Infrastructure Security systems, processes and staff training.

Education

A-Levels -

Abbott's College
Cape Town, South Africa
01.1990 - 12.1990

Skills

  • Prince2 certification
  • Risk assessment capability
  • Operations improvement
  • Infrastructure system modelling
  • Strategic IT planning
  • Security compliance enforcement
  • IT governance
  • Security compliance auditing

Certification

ISO 27001 Lead Auditor

Affiliations

Deep Sea Fishing

History

Travel

References

References available upon request.

Timeline

ISO 27001 Lead Auditor

Cybercontrols.io
03.2025 - Current

Solutions Architect

Change Grow Live
12.2022 - 03.2025

M365 Technical Consultant

Stowsafe Fulfilment
01.2022 - 10.2022

M365 Business Systems Solutions Lead

Milkrite | Interpuls
08.2021 - 12.2021

M365 Migration Architect

Avon Protection
10.2020 - 07.2021

M365 Collaboration Architect

Imperial Brands
11.2019 - 03.2020

Digital Transformation Lead

Sustrans
11.2018 - 07.2019

IT Infrastructure Manager

Pattersons
11.2018 - 07.2019

IT Infrastructure Manager

Vado
05.2016 - 05.2018

A-Levels -

Abbott's College
01.1990 - 12.1990

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