Steve Crawford
Weston-super-Mare,North Somerset
Summary
Accomplished IT professional with expertise in strategic IT planning and operations improvement. Demonstrates strong capabilities in risk assessment, infrastructure system modelling, and IT governance. Holds a Prince2 certification, ensuring effective project management and security compliance enforcement. Skilled in security compliance auditing, with a focus on enhancing organisational security measures. Committed to leveraging skills for advancing IT infrastructure and governance within forward-thinking organisations.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
ISO 27001 Lead Auditor
Cybercontrols.io
2025.03 - Current
- Implemented new auditing procedures, increased efficiency in the process.
- Performed operational audits for enhanced business performance.
- Deployed ISO 27001:2022 implementation, transition and auditing services.
- Designed ISO 27001:2022 compliance processes focusing on asset management and security posture.
Solutions Architect
Change Grow Live
2022.12 - 2025.03
- Led a successful Windows 11 rollout for 7,000 endpoints across 200 sites, utilizing MECM/Intune and Autopilot for seamless provisioning and management.
- Led infrastructure improvements, focusing on ISO 27001 compliance.
- Developed Asset Management controls and Centralised Asset Management Centre to streamline deployment and retrieval of 7000 endpoints.
- Produced ISO 27001:2022 compliance transition plan for assets and network infrastructure.
- Strengthened Azure Security posture leveraging Defender P2 to reduce phishing attacks, achieving 90% Secure Score.
- Designed and led a project to upgrade network infrastructure for 200 sites, incorporating 900 WAPs and 400 switches (Meraki), saving £1M over 5 years by reducing hardware by 60%.
- Negotiated substantial discounts on Meraki networking solutions for an enterprise agreement.
- Executed ISP migration for 200 sites saving £250,000.
- Led penetration testing of Azure Cloud and AWS Cloud to comply with CIS and NIST Benchmarks.
- Implemented standards and controls across Azure infrastructure including processes to ensure NHS accreditation in line with CIS Benchmark.
- Secured email authentication solution, reducing spoofing and phishing by 90%.
M365 Technical Consultant
Stowsafe Fulfilment
2022.01 - 2022.10
- Delivered M365 tenant for global warehousing incorporating best security practices.
- Developed strategic plan for ISO 27001:2013 Implementation for international tendering requirements.
M365 Business Systems Solutions Lead
Milkrite | Interpuls
2021.08 - 2021.12
- Led legacy SharePoint migration to MS Teams across 5 countries for global organisation.
- Upgraded endpoint infrastructure under budget with zero downtime.
M365 Migration Architect
Avon Protection
2020.10 - 2021.07
- Designed and executed IT system divestment, achieving significant cost reductions related to infrastructure and licensing.
- Migrated divested users to new M365 tenant, including Exchange email, SharePoint and OneDrive data, and SAGE without downtime or data loss.
M365 Collaboration Architect
Imperial Brands
2019.11 - 2020.03
- Developed and implemented remote working solutions during the initial phase of the COVID-19 lockdown, facilitating rollout of MS Teams to 20,000 users worldwide.
- Formulated adoption plan for incorporation of MS Teams for remote working for global use.
Digital Transformation Lead
Sustrans
2018.11 - 2019.07
- Managed nationwide upgrade of 800 endpoints to Windows 10, including upgrades and data transfer, enhancing security and performance in a low-tech environment.
- Upgraded aging IT infrastructure to accommodate Windows 10 Operating System.
IT Infrastructure Manager
Pattersons
2018.11 - 2019.07
- Redesigned working processes for UK-wide company, incorporating asset management, cloud adoption and security adoption, leveraging M365.
- Drove digital transformation efforts by spearheading migration from legacy systems to modern platforms.
- Contributed to budget planning process by providing accurate estimates for hardware and software purchases.
IT Infrastructure Manager
Vado
2016.05 - 2018.05
- Optimised Networking, endpoints and warehouse infrastructure improving connectivity and communications.
- Proactively streamlined ERP environment, including warehouse integration management and improved inter-departmental communications.
- Managed asset and hardware buying processes, ensuring that all teams had reliable working systems.
- Implemented best practice Infrastructure Security systems, processes and staff training.
Education
A-Levels -
Abbott's College
Cape Town, South Africa 1990.01 - 1990.12
Skills
- Prince2 certification
- Risk assessment capability
- Operations improvement
- Infrastructure system modelling
- Strategic IT planning
- Security compliance enforcement
- IT governance
- Security compliance auditing
Certification
ISO 27001 Lead Auditor
Affiliations
Deep Sea Fishing
History
Travel
References
References available upon request.
Timeline
ISO 27001 Lead Auditor
Cybercontrols.io
2025.03 - Current
Solutions Architect
Change Grow Live
2022.12 - 2025.03
M365 Technical Consultant
Stowsafe Fulfilment
2022.01 - 2022.10
M365 Business Systems Solutions Lead
Milkrite | Interpuls
2021.08 - 2021.12
M365 Migration Architect
Avon Protection
2020.10 - 2021.07
M365 Collaboration Architect
Imperial Brands
2019.11 - 2020.03
Digital Transformation Lead
Sustrans
2018.11 - 2019.07
IT Infrastructure Manager
Pattersons
2018.11 - 2019.07
IT Infrastructure Manager
Vado
2016.05 - 2018.05
A-Levels -
Abbott's College
1990.01 - 1990.12