Summary
Overview
Work History
Education
Skills
Significant Projects
Hobbies and interests
Languages
Websites
Timeline
Generic
Nicolaas Hendrik Jacobs

Nicolaas Hendrik Jacobs

Project Office Manager / Project Manager

Summary

Professional Summary

With over fifteen years of expertise in Financial Services, I specialise in PMO management and project management, project quality assurance, and operations management. My involvement in numerous high-profile, high-value programmes and projects has earned me a reputation as a reliable asset among senior management. I am committed to delivering a "value add" service and have substantial experience in Transformation, Reengineering, Finance Operations, Change Management, and Communications. As a diligent and driven professional, I possess extensive Project Management Office (PMO) experience in both Agile, Waterfall and Hybrid environments. My approach is organised, methodical, and process-driven, ensuring effective performance within budget constraints. I thrive in both team settings and individual roles, adept at managing a large portfolio of projects concurrently while establishing and upholding governance structures, global standards, quality reporting and project methodologies.

Overview

28
28
years of professional experience

Work History

Programme PMO Lead / Project Manager

HSBC UK – Finance Data Services Programme
London (UK)
03.2024 - 12.2025

Programme Overview:

A multi-year programme designed to establish a Finance Data Service that provisions data for all reporting outputs within the Finance Function, and distributes data assets to approved end users. This includes delivering the necessary technology infrastructure, architecture, performance and stability enhancements, and data and operational models to support the business case. It will also implement connectivity to enable Value Streams (VS) to align with the Group Data Strategy.

  • Assisted the Programme Director in mobilising the Finance Data Service programme.
  • Developed programme governance framework, implemented and maintained programme management office processes, including planning, RAID management, and reporting.
  • Project manage new finance use cases by sourcing or creating data assets from strategic data refineries for finance users.
  • Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
  • Leverage generative AI tools to enhance project reporting, RAID analysis, and documentation efficiency.

Programme PMO Lead

HSBC UK - Finance on the Cloud Programme
London (UK)
01.2020 - 03.2024

Programme Overview:

A multi-year data and reporting transformation programme designed to use cloud technology to create a single standardised dataset to improve controls by eliminating interfaces and reconciliations.

  • Assisting the Programme Director in delivering the programme outcomes on time and to budget across a multi-dimensional delivery model.
  • Ensure adherence to internal change methodologies, conducting regular reviews to assess progress and execution risks.
  • Maintain continuous audit readiness status across all sub-projects.
  • Manage programme RAID, maintain programme plan, and change control process.

PMO Lead

HSBC UK - Global Finance Operations
London (UK)
02.2017 - 12.2019
  • Maintained PMO services to support the Finance Operations portfolio.
  • Assisted the FinOps Command Centre to enhance transparency, communication, and issue escalation in the Group Reporting Close Process.
  • Led the Global Finance Operations (FinOps) Stop and Simplify campaign to streamline processes.
  • Assisted in the development of a comprehensive 'Run Book' workflow for manual close process activities.
  • Maintained daily close process reports to provide insights on performance.
  • Ensured adherence to governance, and quality assurance processes throughout the portfolio.

PMO Lead

HSBC UK - Financial Control
London (UK)
07.2016 - 02.2017
  • Management of a portfolio of projects to ensure the realisation of the benefits case.
  • Maintained governance processes and delivered regular progress updates to the FC Transformation Steering Committee.
  • Ensured adherence to change methodologies, controls, and processes.

Business Manager

HSBC UK - Global Finance COO
London (UK)
11.2015 - 06.2016
  • Supported CRAO activities, including logistics, communications, and space management within Global Finance COO.
  • Collaborated with senior stakeholders to advance Global Finance communications agenda.
  • Contributed to development of communications strategy and collaboration tools.
  • Managed communications initiatives such as Town Halls and newsletters.
  • Support Learning Solutions team to ensure effective digital portal development.
  • Conducted capacity and workspace analysis for all London Finance locations in partnership with Corporate Real Estate.

Project Manager

HSBC UK – Finance Change Delivery
London (UK)
04.2015 - 10.2015

PMO Analyst

HSBC UK - Global Finance Applications
London (UK)
05.2010 - 04.2015

Operations Manager

Harada Ltd: Berkely Credit Finance & ChequePoint
London (UK)
11.2002 - 04.2010

Cash Services Operative

Securicor Security Services
Waterford, Republic of Ireland
12.2001 - 02.2002

Owner/Director

Brainwave Secretarial Services Ltd
Pretoria, South Africa
01.1998 - 02.2002

Education

Prince 2 - Project Management

ILX Group Plc
London, ENG
2011

Certificate in Finance, Accounting and Business -

Institute of Chartered Accountants England & Wales
London, ENG
2010

A-Levels -

High School CR Swart
Pretoria, South Africa
1997

Skills

  • Project management
  • Programme governance and mobilisation
  • Stakeholder engagement
  • Agile, Waterfall, and Hybrid Methodologies
  • Project life cycle expertise
  • PRINCE2 certification
  • Test, QA, and Defect Analysis
  • Planning, RAID, and benefits management
  • Project budgeting and cost tracking, variance analysis, and MI
  • Asana
  • MS Office applications
  • SharePoint
  • ChatGPT
  • Microsoft Copilot
  • Power BI
  • Diligent OneClick (Boards)
  • JIRA and Confluence
  • CA Clarity PPM
  • Open Workbench
  • MS Projects
  • Data analysis
  • Communication and Logistics

Significant Projects

  • Finance on the Cloud Programme, HSBC, London
  • Finance Data Services Programme, HSBC, London
  • Reporting Data Provisioning Project (PWC), HSBC, London
  • Finance Operations Stop and Simplify Project, HSBC, London

Hobbies and interests

  • Golf
  • Rugby
  • Carpentry and DIY
  • Reading
  • Films and Gaming
  • Travelling and exploring foreign countries and cultures

Languages

English
Proficient
C2
Afrikaans
Proficient
C2
Dutch
Elementary
A2

Timeline

Programme PMO Lead / Project Manager

HSBC UK – Finance Data Services Programme
03.2024 - 12.2025

Programme PMO Lead

HSBC UK - Finance on the Cloud Programme
01.2020 - 03.2024

PMO Lead

HSBC UK - Global Finance Operations
02.2017 - 12.2019

PMO Lead

HSBC UK - Financial Control
07.2016 - 02.2017

Business Manager

HSBC UK - Global Finance COO
11.2015 - 06.2016

Project Manager

HSBC UK – Finance Change Delivery
04.2015 - 10.2015

PMO Analyst

HSBC UK - Global Finance Applications
05.2010 - 04.2015

Operations Manager

Harada Ltd: Berkely Credit Finance & ChequePoint
11.2002 - 04.2010

Cash Services Operative

Securicor Security Services
12.2001 - 02.2002

Owner/Director

Brainwave Secretarial Services Ltd
01.1998 - 02.2002

Prince 2 - Project Management

ILX Group Plc

Certificate in Finance, Accounting and Business -

Institute of Chartered Accountants England & Wales

A-Levels -

High School CR Swart
Nicolaas Hendrik JacobsProject Office Manager / Project Manager