Steve Bentzen
Brodick,North Ayrshire
Summary
Experienced Programme Manager skilled in developing and delivering innovative solutions tailored to key business objectives. Client-focused with excellent relationship-building skills for constructive negotiations and communications. Confident leader, enabling programme success through multidisciplinary team coordination.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Programme Manager
Alliance Healthcare
Chessington, Surrey
02.2022 - 11.2024
- Global IT transformation Programme following US merger with Cencora
- Achieved streamlined operations by implementing efficient project management strategies.
- Led cross-functional teams for improved overall performance.
- Boosted stakeholder satisfaction with consistent communication and updates.
- Developed comprehensive programme plans to achieve strategic objectives.
- Managed complex projects for successful completion within stipulated deadlines.
- Improved team efficiency by fostering a collaborative work environment.
Programme Manager
Sunny Heart Travel
Peterborough, Cambs
11.2019 - 02.2022
- Global Tour Operator startup
- Established team and project goals, tracking performance and evaluating necessary changes.
- Boosted stakeholder satisfaction with consistent communication and updates.
- Led Global Vendor Negotiations and selection
- Administered research into Travel Technologies to guide policies and programmes.
Programme manager
AVON Cosmetics
Northampton, Northamptonshire
11.2018 - 11.2019
- IT Transformation Programme following selection of new Global service provider
- Developed comprehensive programme plans to achieve strategic objectives.
Programme Manager
Thomas Cook
Peterborough, Cambs
07.2017 - 11.2018
- IT Transformation Programme
- Led cross-functional teams for improved overall performance.
- Coordinated with different departments, ensuring seamless execution of projects.
Programme Manager
TUI
Luton, Bedfordshire
06.2016 - 03.2017
- Global Transformation of Contact Centre estate
- Identified factors in social, political and economic trends with potential policy impacts.
- Organised teams, resources and timelines for successful Contact Centre deployment.
Programme Manager
Nationwide Building Society
Swindon , Wiltshire
06.2015 - 03.2016
- GDPR/PCI transformation Programme
- Isolation of Customer Data
- Organised teams, resources and timelines for successful security focussed deployment.
Programme Manager
Barclaycard
Northampton/Johannesburg
02.2004 - 04.2011
- Global Implementation of Fair Isaacs Debt Manager system
- Cross Business Change
- £20M investment
- £120M benefits case
Education
BSc (Hons) - Systems Engineering
The City University
LondonSkills
- Senior Stakeholder Management
- Vendor Management
- Translating Business requirements and strategies into IT solutions
- Team Building
- Programme Governance and communications
Certification
- Prince 2/APMP Practitioner, experienced in both Waterfall and Agile techniques
Timeline
Programme Manager
Alliance Healthcare
02.2022 - 11.2024
Programme Manager
Sunny Heart Travel
11.2019 - 02.2022
Programme manager
AVON Cosmetics
11.2018 - 11.2019
Programme Manager
Thomas Cook
07.2017 - 11.2018
Programme Manager
TUI
06.2016 - 03.2017
Programme Manager
Nationwide Building Society
06.2015 - 03.2016
Programme Manager
Barclaycard
02.2004 - 04.2011
BSc (Hons) - Systems Engineering
The City University
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