Stephen Mortlock

With over 13 years of experience I have mastered all areas of my role and have accumulated vast wealth of knowledge that can be beneficial to any future positions in retail industry. Throughout time at Home Bargains responsibilities varied each day:

• Adapted to anything that would come up unexpectedly and ensure to remain positive and solve any situations.
• Supported Store Manager in overseeing daily store operations, including staff supervision and performance management.
• Managed merchandising, stock control and deliveries to increase sales and reduce wastage.
• Ensured high standards of customer service, store presentation, and compliance with company policies.
• Assisted in recruitment and training of team members fostering motivated workplace culture.
• Acted as responsible manager in absence of Store Manager, handling staff issues, customer concerns, and operational decisions.
• Contributed to long term store success through 13 years of consistent dedication, leadership and reliability.

• Volunteered at Poundland for 6 months to gain experience and knowledge in real world of work after graduation from university.
• Daily tasks included stocking shelves, organizing warehouse, serving on tills, assisting customers, merchandising areas in store to make it appealing for customers.
• Took pride on work and worked additional hours to build up confidence and communicational skills.