Stephen Kimber

Assisted victims of crime and families by delivering comprehensive advice and emotional support.

Document daily activities and incidents to ensure accurate legal compliance.

• Secured crime scenes to uphold integrity of evidence and prevent contamination.
• Monitored areas to deter criminal activity and enhance public safety.
• Enhanced policing skills and techniques through ongoing training initiatives.
• Executed arrests of suspects in strict adherence to legal protocols to ensure justice is upheld.
• Facilitated de-escalation techniques in high-stress situations to manage conflicts effectively.
• Responded to emergency calls to provide immediate support to individuals in distress.
• Conducted comprehensive investigations into theft and vandalism, securing critical evidence and interviewing witnesses to establish facts.
• Documented incidents and arrests to ensure thorough and precise reporting.

• Assisted employees in resolving basic online issues efficiently.

Resolved user queries and technical problems in a timely manner.

• Managed installation, configuration, and maintenance of computer hardware, software, and networks in a corporate environment.
• Installed new hardware and software to meet system specifications and user needs.
• Provided technical support on company applications and IT solutions through phone, live chat and email.
• Set up new workstations for users with proper cables, equipment and software.
• Diagnosed and resolved complex network problems.
• Updated and maintained IT documentation, including user manuals and technical guides, for easy reference.
• Documented all IT support activities, creating detailed reports to track issues and resolutions over time.
• Collaborated with IT teams to troubleshoot complex network issues, resulting in decreased downtime and increased user satisfaction.
• Maintained and repaired peripheral equipment connected to laptops and desktops.
• Monitored computer system performance and intervened in identified problems.
• Backed up servers regularly to reduce data loss.
• Provided first-line support to users, diagnosing issues and offering timely solutions to minimise downtime.
• Configured networks to meet performance requirements.
• Maintained hardware and software for networks and assisted in installation and upgrade of servers.
• Identified system performance issues, providing swift remedial action.
• Updated software for new functionality and improved security.
• Followed user guides and technical manuals to complete skilled repairs.
• Facilitated efficient resolution of desktop support issues to enhance user experience.

• Facilitated training sessions for new riders to boost skills and confidence in obtaining motorcycle licence.
• Explained basic workings of car controls and internal operations.
• Assessed individual learner needs, tailoring lesson plans for enhanced understanding and confidence.
• Adapted teaching methods to accommodate learners with special requirements, ensuring an inclusive learning experience.
• Delivered comprehensive driving instructions to learners, focusing on road safety and vehicle control.
• Completed vehicle safety checks before each lesson, prioritising the well-being of instructor and learner.
• Participated in professional development courses to enhance instructional techniques and knowledge.
• Maintained a calm and supportive teaching environment, reducing learner anxiety and promoting success.
• Adapted communication techniques based on student needs.
• Conducted mock driving tests to prepare learners for official DVLA examinations, improving pass rates.
• Tested students theory throughout driving lessons by pointing out signs and discussing hazard perception.
• Communicated with students and parents to schedule driving lessons.
• Received high number of positive customer satisfaction results and referrals.
• Maintained working knowledge of up-to-date UK highway code.