Stephen Flint
Cirencester,Gloucestershire
Summary
Experienced in diagnostics and repair of Vaillant Domestic and Commercial heating appliances, as well as Vaillant Renewables appliances. Proficient in communicating with engineers, customers, and external clients, with a strong ability to understand and explain technical documentation. Skilled in training and mentoring junior engineers, ensuring the transfer of knowledge and best practices.
Overview
15
15
years of professional experience
Work history
Renewables and commercial Service Engineer.
Vaillant Service
Belper, Derbyshire
2011.05 - Current
- On-site service response to emergency breakdowns ensuring minimal disruption.
- Carried out annual servicing
- Ensured compliance with safety regulations during all servicing tasks for secure work environment.
- Demonstrated excellent problem-solving skills, consistently resolved challenging technical issues.
- Additional responsibilities taken on during this time:
Controls Champion.
Expert knowledge of Vaillant Group controls and wiring systems. Assisting engineers and installers with faults and configuration issues on controls and wiring.
Lead Engineer. (2017)
Assisting FSM and OST by
Responding to complaint calls.
Providing technical support and assistance to engineers, ASMs and installers.
Engineers Forum representative.
Representative for my team on the engineers forum. Helping with the resolution of field service problems. Bringing ideas from the field to management for the improvement of field practices.
FSS tools and equipment representative.
Member of a team assisting with the evaluation and testing of tools, uniform and equipment for field operations.
October 2022
Renewables and Commercial Service Engineer.
Service and repair of Vaillant commercial products including boilers, controls and supporting equipment.
Service and repair of Vaillant Group Air Source and Ground Source heat pumps, controls and supporting equipment.
Working as a member of a national team on commercial and renewables equipment.
Providing technical assistance to newer engineers in renewables and commercial repair & service
Assisting with training & mentoring of engineers moving in to renewables and commercial work.
Education
ACS Qualifications
Skills
Diagnostics and repair of Vaillant Domestic and Commercial heating appliances
Diagnostics and repair of Vaillant Renewables appliances
Communicating with engineers, customers and external clients
Understanding and explaining technical documentation
Training and mentoring of junior engineers
Accomplishments
Central Division Engineer of the year 2021
Timeline
Renewables and commercial Service Engineer.
Vaillant Service
2011.05 - Current
ACS Qualifications