Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Stephanie Green

Liverpool

Summary

Recent business graduate with a strong foundation in customer service and a proven track record of exceeding expectations. Highly motivated with a positive attitude and a willingness to go above and beyond to ensure satisfaction. Eager to use learnt skills in a dynamic work environment and contribute to organisational success.

Overview

9
9
years of professional experience

Work History

Retail Assistant

Marks and Spencer
11.2021 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Sales Assistant

Clinton Cards
11.2018 - 09.2019
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Weighbridge Administrator

Olleco
01.2018 - 08.2018
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Improved employee productivity with effective time management strategies for daily tasks.

Retail Assistant

Marks and Spencer
11.2016 - 01.2018
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Retail Assistant

Next
11.2015 - 02.2016
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Arts - Business And Administration

University of Central Lancashire
Preston, United Kingdom
06-2024

Foundation Degree - Business And Administration

University of Central Lancashire
Preston, United Kingdom
06-2023

No Degree -

City of Liverpool College
Liverpool, United Kingdom
06-2014

No Degree - GCSE's

Holy Family High School
Liverpool, United Kingdom
06-2012

Skills

  • Customer service
  • Office administration
  • Computer skills
  • Data entry
  • Microsoft Word
  • Critical thinking
  • Well organized
  • Attention to detail
  • Decision-making
  • Goal setting

Hobbies

Reading

Timeline

Retail Assistant

Marks and Spencer
11.2021 - Current

Sales Assistant

Clinton Cards
11.2018 - 09.2019

Weighbridge Administrator

Olleco
01.2018 - 08.2018

Retail Assistant

Marks and Spencer
11.2016 - 01.2018

Retail Assistant

Next
11.2015 - 02.2016

Bachelor of Arts - Business And Administration

University of Central Lancashire

Foundation Degree - Business And Administration

University of Central Lancashire

No Degree -

City of Liverpool College

No Degree - GCSE's

Holy Family High School
Stephanie Green