Stephanie Lawn

• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Operated cash registers with accuracy and processed cash and card transactions.
• Assisted customers in locating specific items to boost satisfaction.
• Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
• Delivered outstanding in-store experience through positive and attentive customer service.
• Completed purchases with cash, credit providing customer receipts for reference.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Followed company procedures and guidelines for smooth retail operations.
• Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
• Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
• Maintained knowledge of products and features to provide recommendations to customers.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Updated product labelling and pricing to reflect discounts and offers.
• Engaged customers to enhance in-store experience and provide outstanding customer service.
• Received stock deliveries, accurately completing paperwork and updating system records.
• Worked closely with management to train new team members, supporting optimal sales productivity.
• Built lasting relationships with clients through customer service interactions.

In My job role now I am trusted to do new orders and booking orders onto our company CPOS system. Which I have good knowledge on how the computer system works and if there is issues with the system I am confident in resolving these issues.

I am a great at listening to issues with coworkers and helping resolve the issues at hand. I also help organise shift patterns if there issues with staff covering.