Mehrzad Shojaei Abari
22 Tash place
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximising customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Overview
2
2
years of professional experience
Work history
Retail Assistant
Espinas Hotel
Tehran
09.2021 - 05.2022
- Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
- Maintained clean, tidy reception areas, ensuring consistently positive first impressions.
- Collected and processed guest data in line with data protection regulations.
- Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
Cashier
Maya supermarkets
London
09.2022 - 12.2022
- Outstanding communication skills and awareness of the requirements of customers.
- An amazing attitude toward coworkers and being a beneficial team member.
- Proficient in understanding and performing tasks such as accounting, calculating expenditures, and management of funds and being skilled with exceptional mathematical mastery.
- Professional mannerisms to communicate and establish trust in clients whilst assisting them in making purchases.
- Competent in multitasking and providing the highest standards.
- Risk examination and Covid hygiene trained, capable of maintaining the crucial cleanliness of the surroundings.
- Technological experience and familiarity, proficient use of all machinery and devices.
- IT mastery.
- Eager to achieve and prosper.
Sales Assistant
Medfood ltd
London
12.2022 - 02.2023
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Handled complaints and conflict with diplomatic approach.
- Prepared food while upholding strict brand standards.
- Followed food hygiene standards to create high-quality products.
Bartender
The Big table
London
03.2023 - Current
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Studied bartenders to learn recipes for different mixed cocktails.
- Maintained bar stocks, replenishing daily as necessary.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Checked and reported faulty equipment to supervisors for repair.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Handled and moved supplies between stores and bars for restocking and storage.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Refused drinks service to guests without appropriate proof of age.
- Secured high-value products in locked cabinets, minimising damage and theft.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Completed end-of-day cleanup to reset bar for next day.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
Education
A-Levels - Business and Finance with International incorporated (currently studying)
2026
Skills
- Store merchandise handling
- Customer assistance
- Crypto and FX trader
- Resilient to pressure and demanding conditions
- How to obtain a suitable vehicle depending on your requirements
- Accounting, Business and trading, Data analysis
- Time management skills
- Multilingual, fluent in English and Persian
- Knowledge of Office Programs
- Credit and cash transactions
- Multitasking
- Cash management
- Scanner operations
- Customer order recording
- Cash register operation
- Product recommendations
- Mathematical strengths
- Supply replenishment
- Cleaning skills
- Glass washing
- Problem solving
- Extensive wine knowledge
- Alcohol order processing
- Inventory control
- Bar cleaning and maintenance
- Beer, wine and cocktail service
- Safe serving knowledge
- Hospitality
- Customer service
- Barbacking & Bartendering
- Outstanding customer service
- Cocktail list development
- Working in rush hours
Languages
English
Advanced
Persian
Native
Timeline
Bartender - The Big table
03.2023 - Current
Sales Assistant - Medfood ltd
12.2022 - 02.2023
Cashier - Maya supermarkets
09.2022 - 12.2022
Retail Assistant - Espinas Hotel
09.2021 - 05.2022
University of Greenwich - A-Levels, Business and Finance with International incorporated (currently studying)
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