Stefan Gherghescu
Slough,Berkshire
Summary
Aspirational individual with exceptional customer service and critical thinking capabilities. Strong numerical, organisation and teamwork skills paired with a charismatic personality. When delegated tasks to do, will passionately and thoroughly complete such tasks, taking initiative and pride in the work.
Overview
1
1
year of professional experience
Work history
Food and Beveridge Assistant
Wentworth Club Ltd
Virginia Water, Surrey
12.2023 - Current
- In charge of ensuring customers felt welcomed, were satisfied with the service and enjoyed their experience.
- Developed my critical thinking skills through managing multiple tasks at once effectively and patiently.
- Always engaging with new customers on a daily basis, greatly improving my communication skills and customer service skills.
- Constant communication with my colleagues, paired with guidance from management, refined my teamwork skills.
- Being assigned to tasks requiring me to work by myself helped my better my independent skills, being able to complete thorough tasks with instructions from management.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Education
GCSEs -
The Langley Academy
Slough 09.2018 - 05.2023
A-Levels -
The Langley Academy
Slough 09.2023 -
Skills
- Effectively working in stressful environments
- Bilingual (fluent in English and Romanian)
- Great Communicator
- Good listener
- Outstanding critical thinking skills
- Organised and tidy
- Strong numerical skills
- Adaptable to new environments
- Excelling customer Service
Accomplishments
Bronze and Silver Duke of Edinburgh Awards.
Timeline
Food and Beveridge Assistant
Wentworth Club Ltd
12.2023 - Current
A-Levels -
The Langley Academy
09.2023 -
GCSEs -
The Langley Academy
09.2018 - 05.2023
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