Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Morrow

Ossett

Summary

Highly motivated and dedicated professional with a strong work ethic and a commitment to delivering high-quality results. Known for reliability, consistency, and a proactive approach to problem-solving. Thrives in fast-paced environments, adapts quickly to new challenges, and takes pride in going above and beyond to meet organizational goals. A dependable team player who also works effectively with minimal supervision, always striving to contribute to a positive and productive workplace.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Bar staff member

The Vic
Ossett
10.2016 - Current
  • Served customers to foster a friendly atmosphere.
  • Ensured customer satisfaction by providing excellent service.
  • Handled cash transactions to ensure accurate accounting.
  • Cleared counters and disposed of waste and broken glass.
  • Promoted and upsold signature drink items, helping to improve bar sales.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Prepared beverages, ensuring consistent quality.
  • Checked identification to maintain legal compliance.
  • Maintained bar stocks, replenishing daily as necessary.
  • Restocked bar efficiently during busy periods.
  • Tapped and attached new kegs, avoiding disruptions in supply for patrons.
  • Completed end-of-day cleanup to reset bar for next day.

Relief manager

Ossett Brewery
Ossett
07.2021 - 01.2022
  • Implemented new strategies for enhanced customer service.
  • Conducted regular staff training sessions to improve service quality.
  • Collaborated with management on strategic planning to meet company goals.
  • Liaised with suppliers, secured beneficial contracts for the company.
  • Oversaw routine maintenance checks to sustain facility functionality.
  • Managed daily operations to ensure smooth business flow.
  • Carried out administrative tasks, streamlined the workflow.
  • Ensured optimal inventory levels by ordering supplies regularly.
  • Maintained exceptional cleanliness standards for a welcoming environment.
  • Supervised employees' performance, maintained high service standard.
  • Coordinated with staff members, improved team efficiency.

Tail lift engineer

Des Morrow Tail Lift Services
Ossett
11.2014 - 02.2016
  • Ensured smooth operation of lifts by adhering to maintenance schedules.
  • Conducted risk assessments prior to repair works for safe operations.
  • Carried out LOLER tests on lifts to ensure lifts are still up to regulation.
  • Identified and resolved technical faults in lifts, improved overall performance.
  • Executed routine maintenance of lifts to ensure safety and reliability.
  • Maintained thorough installation and service records and documentation in line with company specifications.
  • Enhanced customer satisfaction with prompt repair services.
  • Diagnosed complex mechanical issues swiftly, reduced downtime significantly.
  • Adhered to current electrical standards to minimise operational risk.

Education

BTEC National Diploma - ICT

Ossett Academy
Ossett
09.2014 - 06.2016

Skills

Team leadership

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Timeline

Relief manager

Ossett Brewery
07.2021 - 01.2022

Bar staff member

The Vic
10.2016 - Current

Tail lift engineer

Des Morrow Tail Lift Services
11.2014 - 02.2016

BTEC National Diploma - ICT

Ossett Academy
09.2014 - 06.2016

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Spencer Morrow