Sophie Cross
Warrington,Cheshire
Summary
Experienced and driven professional with a Bachelor of Laws (LLB) (Hons) and seven years of diverse experience across disability caregiving, nonprofit leadership, business administration, commercial management, and legal practice. Skilled in integrating compassionate care with business and legal acumen to address complex challenges effectively.
Currently studying for a Master’s in Psychology part-time, allowing me to fully commit to a position. I bring a strong foundation in business management and law and am keen to continue building on these skills whilst applying the psychological insight I am gaining. I have greatly valued my current role and the experience it has provided; however, I am now seeking a fully remote position due to medical circumstances, enabling me to maintain long-term consistency and continue contributing at a high level. I believe I can add unique value and make a meaningful contribution to the role and organisation.
Overview
9
9
years of professional experience
Work history
Conveyancing Paralegal
Poole Alcock Solicitors
Northwich & Nantwich, Cheshire
2025.04 - Current
- Job accepted in March 2025, with start date deferred to September 2025 due to medical treatment.
- Ensured compliance with relevant regulations and firm procedures across conveyancing matters.
- Conducted Land Registry searches and reviewed title documentation to ensure accuracy.
- Managed caseloads effectively, meeting strict deadlines and progressing matters to completion.
- Carried out due diligence on properties and parties to identify and mitigate potential risks.
- Liaised with clients, solicitors, lenders, and third parties to ensure timely progression of transactions.
- Assisted with exchange and completion of residential property transactions.
Commercial Manager
Marks & Spencer
Warrington, Cheshire
2024.09 - 2025.04
- Led cross-functional team to meet organisational goals.
- Aligned commercial operations with company objectives for overall progress.
- Maintained high-level knowledge of industry trends and competitor activities.
- Developed strong teams by skilfully recruiting, orienting and training hard-working employees.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Senior Team Manager
Relentless Charity
Warrington, Cheshire
2017.09 - 2024.09
- Voluntary position working with hundreds of people every month, assisting in managing various diverse teams.
- Promoted to the charity's leadership team, working with a board of five organisational heads and managing teams of 200 volunteers.
- Contributed to managing and executing the launch of new, large-scale projects and events for 500 people each week.
Business Administrator
First Choice Nursery
Warrington, Cheshire
2022.08 - 2024.05
- Interacted with over 40 customers by phone, email, and in person to deliver accurate service information and resolve enquiries and billing questions.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Drove company mission and values, representing organisation at meetings and events.
Disability Care Personal Assistant
Warrington Borough Council
Warrington, Cheshire
2017.01 - 2024.05
- Handled severe learning difficulties and challenging behaviours.
- Worked alongside parents and teams of professionals to devise care plans managing complex behavioural and disability-related problems.
Education
Master of Science - Psychology (MSc)
09.2027
Bachelor of Law - (LLB) (Hons)
09/2021 - 05/2024
- 2:1
- Over 18 areas of law studied
A-Levels - Economics, Politics & Business
09/2017 - 06/2019
Skills
- Communication : Excellent verbal and written communication skills
- Teamwork : Ability to collaborate effectively with diverse teams
- Problem-solving : Strong analytical and problem-solving skills
- Leadership : Experience leading projects or teams
- Time Management : Efficiently prioritise tasks and meet deadlines
- Adaptability : Ability to quickly learn and adapt to new technologies or environments
- Creativity : Innovative thinking and problem-solving abilities
- Integrity : Commitment to ethical standards and professionalism
Timeline
Conveyancing Paralegal - Poole Alcock Solicitors
2025.04 - Current
Commercial Manager - Marks & Spencer
2024.09 - 2025.04
Business Administrator - First Choice Nursery
2022.08 - 2024.05
Senior Team Manager - Relentless Charity
2017.09 - 2024.09
Disability Care Personal Assistant - Warrington Borough Council
2017.01 - 2024.05
University of Chester - Bachelor of Law, (LLB) (Hons)
09/2021 - 05/2024
Cronton College - A-Levels, Economics, Politics & Business
09/2017 - 06/2019
University of Exeter - Master of Science, Psychology (MSc)