Touseef Adam Akhtar

Key Responsibilities

• Conveyancing Process Expertise: Extensive knowledge of the complete conveyancing process, from initial instruction to post-completion matters, with experience working within a close-knit team.
• Mortgage Funds & Completion Statements: Prepared accurate completion statements and ensured mortgage funds were requested, received and balanced on time; liaised directly with lenders to meet completion deadlines.
• Software Proficiency: Experienced with LMS and Lender Exchange f or lender communications, document management and fund release.
• Document Drafting & Review : Drafting and reviewing contracts, transfer documents, and client correspondence in accordance with firm standards.
• End-to-End Conveyancing Support : Provided support across all stages of the conveyancing process, from initial instructions to post-completion tasks, working closely with a team of 7 to ensure the smooth running of cases.
• Client Liaison : Acted as the primary point of contact for clients, offering updates and answering queries throughout the conveyancing process, with a personal touch that ensured clients felt valued in a small firm environment.
• Document Preparation : Assisted in the drafting, reviewing, and amending of legal documents such as contracts of sale, transfer deeds, statutory declarations and mortgage deeds.
• Post-Completion Work : Handled post-completion tasks such as registering the property with the Land Registry, and ensuring funds were appropriately transferred.
• Collaborative Teamwork : Worked closely within the small conveyancing team, providing hands-on assistance, sharing case load, and supporting more senior colleagues to manage client transactions efficiently.
• Conveyancing Support: Provided assistance across all stages of residential property transactions, from initial instruction to post-completion, helping ensure smooth progress on each case within a small team of seven.
• Client Liaison: Acted as a main point of contact for clients, providing regular updates, answering queries, and maintaining a friendly, approachable service throughout the transaction.
• Document Preparation: Drafted and reviewed legal documents, including contracts of sale, transfer deeds, leasehold documents, and completion statements, under supervision.
• Post-Completion Duties: Responsible for handling post-completion work, including dealing with requisitions, and registering transactions with HM Land Registry.
• Team Collaboration: Worked closely with fee earners and other team members to manage caseloads efficiently, stepping in to support colleagues during busy periods.
• Compliance & AML Checks: Ensured all files met regulatory standards by carrying out ID checks, verifying source of funds, and maintaining accurate records in line with AML requirements.
• Administrative Support & Billing: Assisted with day-to-day admin tasks such as file opening and closing, preparing client invoices, and keeping billing records up to date.
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• Provided overnight and weekend shift coverage to satisfy increased customer demand.
• Reduced waste by protecting stock integrity and using optimum packaging to support sustainability.
• Followed workplace health and safety rules.
• Cleaned warehouse daily and kept items organised for easy access.
• Process Improvement: Partnered with colleagues to streamline order-fulfilment procedures, reducing average pick-and-pack time by 12%.
• High-Volume Handling: Safely handled and packaged an average of 250+ fragile items per shift, achieving a zero-damage record over 12 months.

• Given the tasks of picking parcels, arranging parcels, packaging parcels, loading and unloading delivery vehicles using pallet jacks.
• Used handheld scanners with the system software to pick orders to be packed away for delivery.
• Complied with the health and safety rules at all times in the warehouse to reduce the risk of an accident.
• Maintained cycle counts of warehouse inventories and reported discrepancies to the supervising manager.
• Retrieved items from storage for packing and shipping.
• Kept operations safe by following weight and height restrictions when loading cargo.

• Abided by a flexible work schedule done by undertaking shift-type jobs whenever needed to be involved in warehousing, events, security and retail allowing for a broad range of skills to be obtained in the wide range of jobs offered by GIG, such as interpersonal skills that are vital in any workplace when trying to achieve objectives.
• Improved operations and resolved problems while delivering exceptional service.

• Created, maintained and entered information into databases.
• Set up and managed paper or electronic filing systems, recording information, updating paperwork or maintaining documents, such as attendance records, correspondence or other material.
• Used computers for various applications, such as database management or word processing.
• Supported digital marketing through social media campaign development, execution and maintenance.
• Operated office equipment, such as fax machines, copiers or phone systems, and arranged for repairs when equipment malfunctioned.
• Used consumer analytics and market research to draw insight and inform actions and decisions.
• Organised online databases and helped create spreadsheets used for advertising on the Pads For Students website.
• Created and refined accommodation listings.
• Reviewed social media analytics to gauge content success.