Rose Dowden
Barnstaple
Summary
Highly adaptable and self-motivated leader with proven ability to manage diverse personalities. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Focused and motivational mentor adept at challenging team members to meet and exceed company goals. Expects perfection and demonstrates a strong power of analytical reasoning. Recognizes the importance of appearance and gives proper attention to personal hygiene and dress. Excels in effective communications. Believes in self and maximizes personal strengths. Displays creative imagination and weighs alternative solutions before taking action to avoid haste decisions. Presently capable of assuming greater responsibility and seeks a higher degree of professional excellence. Quality of work is consistently high and always displays pride in work.
Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.
Overview
8
8
years of professional experience
Work history
Youth development worker (Tenancy sustainment)
Livewest (RGB recruitment Oct-Jan)
Bideford, Devon
10.2024 - Current
- Supported vulnerable customers to maintain tenancies and avoid eviction, including young people 18- 25, care leavers, or those at risk of homelessness.
- Carried out risk and needs assessments and developed personalised support plans.
- Assisted customers with budgeting, benefits applications (e.g., Universal Credit), and managing rent arrears.
- Advocated on behalf of young persons with landlords, housing associations, and external agencies.
- Delivered crisis intervention support, including for mental health, substance misuse, or domestic abuse issues.
- Monitored progress through regular home visits and reviews, adapting plans as needed.
- Maintained accurate case notes and complied with data protection and safeguarding protocols.
- Promoted independent living skills and long-term housing stability.
Children's residential support worker
Willows21
Cullumpton, Devon
08.2022 - 10.2024
- Understand and implement safeguarding procedures ensuring the safety and well-being of all young persons.
- Knowledgeable of safeguarding policies and procedures able to identify and respond appropriately to any concerns.
- Effectively interacting with residents, their families, and other staff members.
- Provide emotional support and create a safe and nurturing environment.
- Thinking critically to find solutions to challenges that may arise requiring quick decision-making and problem-solving skills.
- Working with Young persons who may have complex needs and challenging behaviours adapting practice to suit individual needs.
- Remaining calm and composed in difficult situations and adapt to changing circumstances.
- Collaboration with colleagues, supervisors, and other professionals effectively working as part of a team, sharing information and responsibilities, to provide comprehensive care.
- Manage multiple tasks, schedules, and documentation completed efficiently and accurately.
Dual Mess Manager
ESS
RMB Chivenor
11.2020 - 08.2022
- Facilitated on-site staff training and developed processes and procedures to increase accuracy.
- Manage budgets and financial plans and control expenditure.
- Ensure compliance with licensing laws, health and safety and other statutory regulations.
- Efficient delivery and management with P&L responsibility of the contract within the establishment.
- Optimise sales, marketing and opportunities for organic growth of services.
- Grown and maintained internal and external relationships.
- Ensuring that financial deadlines and trading procedures are adhered to.
- Managed day-to-day operations of two messes including supervision and assignment delegation for 40-member team.
Facilities management
ESS
RMB Chivenor
04.2017 - 11.2020
- Managed team of 20 employees, overseeing the hiring, training, and professional growth of employees.
- Ensured adherence to COSHH regulations for continued company compliance.
- Legislative compliance, ensure that all aspects of the business are conducted as per all relevant statutory requirements and Codes of practice to include HS&E and the delivery of compliant ISO9001:2008 quality assurance system.
- Completing PDRs with all employees.
- Investigating client complaints.
- Preventing and resolving conflicts.
- Driving best practice standards and processes across business.
- Calibrated control systems to ensure that sequence operations met commissioning obligations.
Education
Level 4 Certificate in youth Development -
Currently studying
01.2025 -
Diploma of Higher Education - A level equivalent Biology- Distinction Psychology- Merit
Petroc
Trauma Informed, Therapeutic Parenting with Adolescent Girls in Residential Care An Integrated Model
CPD Provider Organisation Willows 21
08.2023 - 09.2024
Intermediate Level Apprenticeship: Retail - Retail Skills
Petroc college
2015
Skills
- Comprehensive knowledge of Microsoft word, outlook, Excel and Access
- Understands personal strengths
- Constantly strives to strengthen and refine professional effectiveness and demonstrates high level of initiative
- Can be entrusted to use good judgment and display and ability to learn rapidly and adapt quickly to changing situations
- Displays absolute loyalty to superiors and organization
- High degree of emotional maturity and grasps difficult concepts
- Strongly motivated to achieve higher expectations
- Able to use humour constructively and display many positive character traits
- Detail orientated
- Skilled problem solver
- Able to adapt to diverse groups
- Perfect Attendance
- Great time management
Timeline
Level 4 Certificate in youth Development -
Currently studying
01.2025 -
Youth development worker (Tenancy sustainment)
Livewest (RGB recruitment Oct-Jan)
10.2024 - Current
Trauma Informed, Therapeutic Parenting with Adolescent Girls in Residential Care An Integrated Model
CPD Provider Organisation Willows 21
08.2023 - 09.2024
Children's residential support worker
Willows21
08.2022 - 10.2024
Dual Mess Manager
ESS
11.2020 - 08.2022
Facilities management
ESS
04.2017 - 11.2020
Diploma of Higher Education - A level equivalent Biology- Distinction Psychology- Merit
Petroc
Intermediate Level Apprenticeship: Retail - Retail Skills
Petroc college
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