SOPHIE WINSTANLEY
Fareham
Summary
I am Hard-working and reliable team player with experience in hospitality, customer service, and management. Strong ability to work under pressure, support team operations, and maintain high service standards. Quick learner with experience handling administrative tasks including wages, meetings, and computer-based work.
Overview
4
4
years of professional experience
Work history
Pub Assistant Manager
Craft Union
Fareham
2022.04 - 2025.08
- Managed daily pub operations, ensuring smooth service and a positive customer experience
- Assisted with staff management, rota planning, and team support
- Handled wages, payroll tasks, and financial responsibilities
- Organised and attended meetings with senior staff
- Completed day-to-day computer work, including administrative and reporting duties
- Supported stock management, ordering, and record-keeping
Waitress
Ranchos
Fareham
2021.12 - 2022.04
- Delivered friendly and efficient table service
- Supported team in maintaining a clean and organised dining area
- Handled customer queries and ensured a positive dining experience
Waitress
Harvester
Fareham
2021.07 - 2021.12
- Provided fast and attentive customer service
- Assisted with food delivery, table management, and cleaning duties
- Worked effectively as part of a busy team during peak hours
Education
GCSEs - Maths
Fareham college
Fareham07.2020
Skills
- Customer service
- Communication
- Team leadership
- Teamwork
- Cash handling
- Payroll support
- Administrative skills
- Computer skills
- Time management
- Problem-solving
- Hospitality operations
Timeline
Pub Assistant Manager
Craft Union
2022.04 - 2025.08
Waitress
Ranchos
2021.12 - 2022.04
Waitress
Harvester
2021.07 - 2021.12
GCSEs - Maths
Fareham college