Sophie Paul
Upper Froyle,Hampshire
Summary
Dynamic professional with expertise in communication, leadership, and management. Proven track record in achieving customer service excellence and driving business development. Strong skills in team motivation and fostering growth, leading to innovative solutions. Committed to advancing organizational success through strategic initiatives and professional development opportunities.
Overview
6
6
years of professional experience
Work history
Assistant Manager
The Binsted Inn
Binsted, Hampshire
05.2024 - 08.2025
- Managed front of house team of five to six staff, ensuring efficient service for over 50 covers.
- Conducted stock takes and organised various events to enhance operational efficiency.
- Handled email correspondence to maintain open communication with stakeholders.
- Led team training initiatives to improve staff performance and service quality.
- Oversaw opening and closing procedures of pub for optimal operational flow.
- Developed and managed social media content, including video production and posts.
Front of House Team Member
The Anchor Inn
Lower Froyle, Hampshire
04.2023 - 07.2024
- Contributed to front of house operations for 100 covers across bar, restaurant, and private events.
- Enhanced guest experience through a friendly and helpful approach.
- Collaborated with team members to exceed guests' expectations.
- Managed opening and closing procedures to ensure seamless transitions.
Jewellery designer and maker
SophieJewels
Paris
01.2020 - 01.2022
- Established a jewellery business on Etsy during lockdown, generating income of €3,000.
- Designed and sold diverse pieces, including necklaces and rings.
- Developed and executed a social media strategy to enhance visibility and drive sales.
- Served customers across Australia, Europe, and North America.
Education
Bachelor of Science - Human Geography
Cardiff University
09.2024 -
A Level - Geography, English Literature & Theatre Studies
Lord Wandsworth College
Hook, Hampshire 2022 - 2024
GCSEs - Eng Literature, Eng Language, Maths, Combined Science, Geography, French, Drama & DT
British School of Paris
Paris 2020 - 2022
Skills
- Effective communication
- Leadership skills
- Management expertise
- Adaptability and resilience
- Customer service excellence
- Business development strategies
- Team motivation
- Proactive initiative
Accomplishments
Duke of Edinburgh Bronze & Silver Award
Prefect
Volunteering
- Care4Calais, 01/01/23, Volunteered for 3 days helping sort and distribute clothing to refugees, spending one-on-one time with them.
- Charity Shop, 01/01/22, Provided basic necessities to refugees during the initial months of the Ukraine crisis.
Timeline
Bachelor of Science - Human Geography
Cardiff University
09.2024 -
Assistant Manager
The Binsted Inn
05.2024 - 08.2025
Front of House Team Member
The Anchor Inn
04.2023 - 07.2024
Jewellery designer and maker
SophieJewels
01.2020 - 01.2022
A Level - Geography, English Literature & Theatre Studies
Lord Wandsworth College
2022 - 2024
GCSEs - Eng Literature, Eng Language, Maths, Combined Science, Geography, French, Drama & DT
British School of Paris
2020 - 2022
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