Summary
Overview
Work history
Education
Skills
Custom
Certification
Languages
Timeline
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Shibu Kumar

Birmingham,United Kingdom

Summary

Graduate in International Business with a strong foundation in operations, finance, and leadership across diverse industries. Experienced in navigating cross-cultural environments and skilled at transforming complex challenges into effective, practical solutions. Combines analytical expertise with a collaborative, results-driven approach to deliver strategic impact and long-term business value.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Assistant manager

Shibu Trading Company
North East India, India
07.2020 - 08.2024
  • Developed financial models, managed marketing initiatives, supervised personnel
  • Ensured statutory compliance, maintained accurate bookkeeping
  • Oversaw procurement, sales, delivery operations
  • Streamlined communication channels, improved internal information flow
  • Maintained inventory control, reduced stock shortages
  • Drove revenue growth of 17% in first year and 23% in second year through sales expansion, customer relationship management, operational optimization

Sr. Representative, Operations

Concentrix
Gurugram, India
07.2018 - 07.2020
  • Led team of 30 across 5+ lobbies to achieve performance targets
  • Implemented policies, motivated teams to maintain high standards
  • Analyzed data to delegate responsibilities, improve operational efficiency
  • Maintained corporate relationships with YouTube partners, enhanced performance quality
  • Collaborated with quality departments to deliver strategic improvements

Intern

Bhawna Jindal & Associates
Gurugram, India
07.2017 - 05.2018
  • Assisted in audit and assurance functions, including vouching, verification, and report preparation.
  • Prepared MIS reports to support audit completion.
  • Filed GST and income tax returns for clients.
  • Handled incoming calls and emails, ensuring prompt response.
  • Delivered exceptional administrative support to senior executives during peak business periods.

Education

MSc - International Business

University of Birmingham
Birmingham,United Kingdom
09.2024 - 09.2025

BBA - Business Economics

D.A.V Institute of Management
INDIA
08.2013 - 06.2017

12th Equivalent - Humanity and Economics

Central Hindu School (Banaras Hindu University)
INDIA
08.2011 - 05.2013

Skills

  • Microsoft Office Suite
  • SQL database management
  • CRM (Salesforce) proficiency
  • Power BI analytics
  • Resilience and adaptability
  • Proactive leadership
  • Effective communication skills
  • Problem-solving expertise

Custom

  • Sports
  • Travelling
  • Socializing
  • Adventure activities

Certification

Masters consultancy challenge,financial accounting and capital market

Languages

English
Native
Hindi
Native
Bengali
Intermediate
Punjabi
Intermediate

Timeline

MSc - International Business

University of Birmingham
09.2024 - 09.2025

Assistant manager

Shibu Trading Company
07.2020 - 08.2024

Sr. Representative, Operations

Concentrix
07.2018 - 07.2020

Intern

Bhawna Jindal & Associates
07.2017 - 05.2018

BBA - Business Economics

D.A.V Institute of Management
08.2013 - 06.2017

12th Equivalent - Humanity and Economics

Central Hindu School (Banaras Hindu University)
08.2011 - 05.2013

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Shibu Kumar