Shibu Kumar
Birmingham,United Kingdom
Summary
Graduate in International Business with a strong foundation in operations, finance, and leadership across diverse industries. Experienced in navigating cross-cultural environments and skilled at transforming complex challenges into effective, practical solutions. Combines analytical expertise with a collaborative, results-driven approach to deliver strategic impact and long-term business value.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Assistant manager
Shibu Trading Company
North East India, India
2020.07 - 2024.08
- Developed financial models, managed marketing initiatives, supervised personnel
- Ensured statutory compliance, maintained accurate bookkeeping
- Oversaw procurement, sales, delivery operations
- Streamlined communication channels, improved internal information flow
- Maintained inventory control, reduced stock shortages
- Drove revenue growth of 17% in first year and 23% in second year through sales expansion, customer relationship management, operational optimization
Sr. Representative, Operations
Concentrix
Gurugram, India
2018.07 - 2020.07
- Led team of 30 across 5+ lobbies to achieve performance targets
- Implemented policies, motivated teams to maintain high standards
- Analyzed data to delegate responsibilities, improve operational efficiency
- Maintained corporate relationships with YouTube partners, enhanced performance quality
- Collaborated with quality departments to deliver strategic improvements
Intern
Bhawna Jindal & Associates
Gurugram, India
2017.07 - 2018.05
- Assisted in audit and assurance functions, including vouching, verification, and report preparation.
- Prepared MIS reports to support audit completion.
- Filed GST and income tax returns for clients.
- Handled incoming calls and emails, ensuring prompt response.
- Delivered exceptional administrative support to senior executives during peak business periods.
Education
MSc - International Business
University of Birmingham
Birmingham,United Kingdom 2024.09 - 2025.09
BBA - Business Economics
D.A.V Institute of Management
INDIA 2013.08 - 2017.06
12th Equivalent - Humanity and Economics
Central Hindu School (Banaras Hindu University)
INDIA 2011.08 - 2013.05
Skills
- Microsoft Office Suite
- SQL database management
- CRM (Salesforce) proficiency
- Power BI analytics
- Resilience and adaptability
- Proactive leadership
- Effective communication skills
- Problem-solving expertise
Custom
- Sports
- Travelling
- Socializing
- Adventure activities
Certification
Masters consultancy challenge,financial accounting and capital market
Languages
English
Native
Hindi
Native
Bengali
Intermediate
Punjabi
Intermediate
Timeline
MSc - International Business
University of Birmingham
2024.09 - 2025.09
Assistant manager
Shibu Trading Company
2020.07 - 2024.08
Sr. Representative, Operations
Concentrix
2018.07 - 2020.07
Intern
Bhawna Jindal & Associates
2017.07 - 2018.05
BBA - Business Economics
D.A.V Institute of Management
2013.08 - 2017.06
12th Equivalent - Humanity and Economics
Central Hindu School (Banaras Hindu University)
2011.08 - 2013.05