Sophie Marsden
Keighley, Bradford,England
Summary
Compassionate care professional with strong interpersonal and communication skills. Proven track record in managing tasks independently while providing empathetic support to individuals in home care settings. Dedicated to improving well-being and quality of life for clients through tailored care plans and responsive service.
Offering strong background in compassionate care and support, with focus on empathy, patience, and strong interpersonal skills. Knowledgeable about assisting individuals with daily living activities and providing emotional support. Ready to use and develop communication, problem-solving, and organisational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Community home care worker
Dignicare
Bingley, Bradford
10.2024 - Current
- Provided emotional support to clients, enhancing their mental wellbeing.
- Assisted with personal hygiene tasks, promoting dignity and respect for service users.
- Responded swiftly in emergency situations, ensuring immediate action was taken for client safety.
- Administered medication and kept comprehensive records.
- Offered companionship to clients, reducing feelings of loneliness and isolation.
Waitress
The turkey inn
Keighley, Bradford, England
02.2023 - 12.2023
- Accommodated special event needs, provided customised services for parties.
- Improved customer satisfaction by providing efficient and friendly service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
- Checked customer IDs to confirm age before selling age-restricted products.
Education
GCSEs - English language
Beckfoot Oakbank
United Kingdom 09/2017 - 08/2022
GCSEs - English literature
Beckfoot oakbank
United Kingdom 09/2017 - 08/2022
GCSEs - Btec sport
Beckfoot oakbank
United Kingdom 09/2017 - 08/2022
Skills
- Problem escalation techniques
- Palliative care experience
- Dementia care knowledge
- Personal care
- Incontinence management
- Client confidentiality
- Dignity in care
- Record keeping accuracy
Certification
Care certificate
dementia interpreter level 1