A dedicated and accomplished Outreach Support professional with extensive experience in delivering exceptional customer service, care, and support to diverse communities. Proven ability to handle inquiries across multiple channels, resolve issues promptly, and deliver services with professionalism and courtesy. Experienced in managing difficult situations, fostering positive relationships, and upholding organizational policies and procedures. Proficient in office administration, data analysis, and performance reporting. Adaptable and team-oriented, with a strong commitment to continuous learning and professional development. Leveraging effective communication, organizational, and problem-solving skills to contribute to seamless operations within the Social Care sector. Compassionate support worker with a track record of developing bespoke support plans for vulnerable individuals, building rapport quickly to optimize assessments, interventions, and program outcomes.
Promoted product sampling to increase customer engagement.
Ensured accurate inventory records.
Prepared comprehensive reports to support decision-making processes.