Sophie Finnegan
Worcester Park,Surrey
Summary
Detail-oriented professional with expertise in customer relationship management systems and Microsoft Office proficiency. Demonstrates strong client relations and resourcefulness, effectively managing order processing to enhance operational efficiency. Committed to leveraging skills in a dynamic environment to drive customer satisfaction and business success.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Work Space Co-Ordinator
Unity Working
London, City of London
06.2024 - Current
- Serve as the first point of contact for clients, residents, and visitors, delivering a professional and high-quality customer experience.
- Coordinate client move-ins and move-outs efficiently, ensuring all processes are organised and completed smoothly.
- Utilise a variety of platforms, systems, and software to support daily operational and administrative functions.
- Organise meeting and conference facilities, including room scheduling and equipment preparation.
- Troubleshoot and resolve Wi-Fi connectivity and general technical issues for residents and guests in a timely manner.
- Support compliance with health and safety regulations, including fire alarm procedures, building inspections, and safety checks.
- Manage day-to-day resident and building enquiries while providing comprehensive administrative support.
- Oversee the daily operations of a residential building accommodating over 200 residents, maintaining exceptional service standards and operational efficiency.
- Conduct tours of office and residential spaces for prospective clients, providing detailed information and promoting facilities in a professional manner.
Administrator
In Block Management
Epsom, Surrey
07.2023 - 05.2024
- Served as the first point of contact for clients and visitors, professionally handling enquiries and directing calls to the appropriate team members via telephone.
- Managed invoices and accurately uploaded them onto company system.
- Handled utility accounts and related administration for multiple properties.
- Maintained office supplies and ensured stock levels were kept up to date.
- Provided general administrative and office support to ensure smooth daily operations.
- Responsible for handling and distributing all incoming and outgoing post efficiently.
- Coordinated and prepared all arrangements for property inspections, ensuring properties were inspection-ready and schedules were effectively managed.
Education
GCSEs -
Epsom And Ewell High School
Epsom, Surrey 09.2016 - 05.2021
A-Levels - Travel And Tourism
Nescot College
09.2021 - 06.2023
Skills
- Customer relationship management systems
- Microsoft Office proficiency
- Client relations
- Resourcefulness
- Order processing
Timeline
Work Space Co-Ordinator
Unity Working
06.2024 - Current
Administrator
In Block Management
07.2023 - 05.2024
A-Levels - Travel And Tourism
Nescot College
09.2021 - 06.2023
GCSEs -
Epsom And Ewell High School
09.2016 - 05.2021