Priya Karavadra
Leicester
Summary
Accomplished professional with extensive expertise in business management, quality assurance methods, and risk management. Demonstrates exceptional leadership proficiency and employee management skills, ensuring adherence to deadlines and effective schedule management. Proficient in customer relationship management systems and Microsoft Office, with a strong focus on training and development. Adept at project coordination, task prioritisation, and KPI management. Committed to maintaining high standards through comprehensive understanding of HR policies and procedures. Career goal includes leveraging skills to drive organisational success through innovative project problem-solving and effective communication expertise.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work history
Property and Development Co-ordinator
Haven
Hemel Hemstead
07.2023 - 05.2024
- Maintained a complex diary and minutes for the Director and the team to ensure all the essential criteria were met
- Successfully delivered two projects: online filing system and online toolbox, reducing loss of documents to 35% and increasing efficiency
- Facilitated cross-departmental meetings for improved collaboration efforts.
- Liaised with external parties to ensure seamless project execution.
- Oversaw daily operations ensuring consistency in quality and service delivery.
- Demonstrated resilience and composure under pressure for successful project outcomes.
Chartered Business Management Degree Apprentice
Bourne Leisure
01.2020 - 05.2024
- Completed my Chartered Business Management Degree Apprenticeship with the business
- Transitioning through different brands of the business, gaining experience and my qualifications
- Adapted quickly to changing work requirements, maintaining high-performance standards under pressure.
- Adjusted quickly to new environments, working confidently with minimal supervision.
Finance Assistant and Team Leader Reception
Warners
Heythrop
11.2022 - 07.2023
- Regulated and managed guest purchase accounts and guest booking for over 200+ guests
- Trained and developed reception a team of 8, increasing productivity and understanding of Warner ways of working and reducing guest complains to 23%
- Facilitated month-end closing procedures to maintain up-to-date financial records.
- Organised financial documents for easy access and retrieval during audits.
- Resolved customer queries regarding billing issues leading to improved customer satisfaction.
- Streamlined financial processes by maintaining and updating filing, inventory, mailing and database systems.
Reception Team Leader
Haven
Clacton On Sea
01.2022 - 11.2022
- Booking and improved guest experience by analysing guest feedback and recurring trends to address the gap in guest services for over 500 guests
- Recruited, trained and developed new team members to align with Haven standards to enhance guest experience
- Successfully delivered Park Standardising project rules and policy to caravan owners, the implantation improved the health and safety of the caravans
- Reviewed staff performance by analysing KPI data and conducting appraisals.
Accommodations Team Leader
Butlin’s
Skegness
02.2020 - 01.2022
- Proactively motivating and testing projects to understand what motivates my team to perform their best and maintain their mental health during tough time in COVID
- Utilising opportunities to be a part of various teams in a large accommodations department, such as the facilities help desk, conducting disciplinary note-taking and leading a team of 25+ team to ensure the best experience to our 175+ guests
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Engineering Apprentice – Level 2
Caterpillar
Leicester
01.2018 - 01.2020
- Maintaining effective engineering of Caterpillar diggers to meet customer expectations externally and inspecting the finished product to prevent any defects during deliver
- Followed stringent quality control processes diligently, reduced manufacturing errors significantly.
- Acquired hands-on experience with variety of tools used in mechanical engineering during apprenticeship period.
Education
BA with honours - Management Practice
The Open University
02.2020 - 10.2023
ILM end point assessment of chartered manager degree - undefined
02.2020 - 02.2024
A – Levels - Business, Health and social care and Art
Beauchamp college
09.2015 - 08.2017
Skills
- Inventory control techniques
- Deadline adherence
- Quality assurance methods
- Communication expertise
- Risk management
- Customer relationship management systems
- Leadership proficiency
- Schedule management
- Employee management
- Training and Development
- Microsoft Office
- Task prioritisation
- Project problem-solving
- HR policies and procedures
- Deadline management
- KPI management
- Project coordination
Custom
- Business development
- Business support
- Administration
- Data Analysis
- Strategic business improvements
Affiliations
- Badminton player, reading, crotchet and cooking
Timeline
Property and Development Co-ordinator
Haven
07.2023 - 05.2024
Finance Assistant and Team Leader Reception
Warners
11.2022 - 07.2023
Reception Team Leader
Haven
01.2022 - 11.2022
Accommodations Team Leader
Butlin’s
02.2020 - 01.2022
BA with honours - Management Practice
The Open University
02.2020 - 10.2023
ILM end point assessment of chartered manager degree - undefined
02.2020 - 02.2024
Chartered Business Management Degree Apprentice
Bourne Leisure
01.2020 - 05.2024
Engineering Apprentice – Level 2
Caterpillar
01.2018 - 01.2020
A – Levels - Business, Health and social care and Art
Beauchamp college
09.2015 - 08.2017
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