Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Daren Jones

Chelmsford,Essex

Summary

Experienced CSA with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.

Overview

24
24
years of professional experience
3
3
years of post-secondary education

Work history

Customer sales assistant

Star-co-op
Chelmsford, Essex
2010.08 - Current

Serving Customers Face to Face, cash handling, operating a till and authorising pumps.

  • Accepted card, cash and cheque payments in POS register system.
  • Promoted customer loyalty scheme at checkout.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Managed shop capacity to ensure compliance with Covid-19 regulations.
  • Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
  • Assisted customers in locating specific items to boost satisfaction.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Successfully maintained clean driving licence and access to reliable transportation.

Customer sales assistant

BP
Brentwood, Essex
2000.02 - 2005.02
  • Accepted card, cash and cheque payments in POS register system.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Stocked, replenished and organised shelves to ensure consistent levels of product availability.
  • Serving Customers Face to Face and authorising pumps.
  • Followed company procedures and guidelines for smooth retail operations.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Successfully maintained clean driving licence and access to reliable transportation.

Education

NVQ Level 3 - Computers

Ilford technical college
London
2005.02 - 2008.01

Skills

  • Customer service oriented
  • Covid-19 regulatory knowledge
  • Face-to-face selling
  • Retail customer service
  • Merchandising
  • POS Systems
  • Money handling
  • Customer service
  • Planograms
  • Knowledge of [Software]

Affiliations

  • Snooker

Timeline

Customer sales assistant

Star-co-op
2010.08 - Current

NVQ Level 3 - Computers

Ilford technical college
2005.02 - 2008.01

Customer sales assistant

BP
2000.02 - 2005.02
Daren Jones