Overview
Work history
Education
Languages
Timeline
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Sohel Ahmed

London,City of London

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work history

Customer assistant

The hungry cow
London, City of London
05.2022 - Current
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Applied conflict management to stressed and concerned customers.
  • Listened actively to offer accurate information and best solution to their needs.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Performed daily opening and closing functions and inventory management.
  • Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
  • Handled cash and card payments with accuracy.
  • Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
  • Completed customer orders with speed and accuracy.

Delivery driver

Domino's Pizza
London , London
04.2018 - 08.2021
  • Carried out complex manoeuvres in busy, high pressure environments.
  • Accepted and organised work requests using company app.
  • Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
  • Completed required paperwork certifying [Type] deliveries.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Increased customer satisfaction by resolving issues.

Education

Entry level 3 -

Tower Hamlets College
London
02.2012 - 02.2013

Languages

English
Intermediate (B1)
Bengali
Intermediate (B1)

Timeline

Customer assistant

The hungry cow
05.2022 - Current

Delivery driver

Domino's Pizza
04.2018 - 08.2021

Entry level 3 -

Tower Hamlets College
02.2012 - 02.2013

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Sohel Ahmed