Sofia Ulloa
London,England
Summary
Barista knowledgeable in all aspects of coffee shop operations including perfect customer service, staff management, supply ordering and creating a warm, welcoming environment.
Overview
3
3
years of professional experience
Work history
Coffee barista
Nativo, Cornerhouse
London , Southwark
03.2025 - Current
- Developed conversations with customers allowing them to feel comfortable therefore becoming regulars.
- Promoted café's special offers with a variety of options for those who have allergies or certain food requirements.
- Demonstrated in-depth knowledge of coffee blends, resulting in personalised recommendations.
Bartender
Nativo
London , Southwark
02.2025 - 08.2025
- Implemented new cocktail recipes by researching current trends in the industry such as cocktails with matcha which has become very popular recently.
- Trained new staff members effectively, ensuring top service standards were maintained.
Food and beverage assistant
The President Hotel
London , London Borough of Camden
10.2023 - 03.2025
- Followed strict alcohol serving laws maintaining legal compliance.
- Maintained cleanliness in dining area as well as the bar which contributed to a pleasant atmosphere for the guests and workers.
Housekeeping attendant
Shangri la hotel, The shard
London , Southwark
10.2022 - 05.2023
- Abided strictly to safety guidelines when using cleaning tools and equipment.
- Restocked essential supplies on time to avoid guest inconvenience.
- Managed my time so that i could complete all the rooms within the time i was given.
Education
A-Levels - Criminology, Sociology, Spanish
Saint Francis Xavier
London 09/2021 - 06/2023
Sociology and Criminology
University of Greenwich
London 09/2023 -
Skills
- Milk steaming techniques
- Customer Service
- Health and Safety
Languages
English
Fluent
Spanish
Fluent
Timeline
Coffee barista
Nativo, Cornerhouse
03.2025 - Current
Bartender
Nativo
02.2025 - 08.2025
Food and beverage assistant
The President Hotel
10.2023 - 03.2025
Housekeeping attendant
Shangri la hotel, The shard
10.2022 - 05.2023
A-Levels - Criminology, Sociology, Spanish
Saint Francis Xavier
09/2021 - 06/2023
Sociology and Criminology
University of Greenwich
09/2023 -
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