Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sofia Sami

London

Summary


I have worked in a range of different restaurants and also shops and I am willing to learn quickly what I can, in order to ensure an efficient service. I truly enjoy serving customers and want to ensure they have an enjoyable time

I am seeking a role in the charity sector in order to work in an environment which understands the importance of giving back and helping those at a disadvantage. Taking on a job will be a chance for me to apply myself to new roles. I believe that the job will help me gain the skills set required to understand how to thrive in a working environment and enable me to handle future work pressure well. In the past, I have worked within various companies, allowing me to explore different roles in the workplace. This has enabled me to know exactly what I expect from my employer and what role would be best suited for me. I pay meticulous attention to detail and have been regarded able to be a team player whilst offering support and organisational skills. I can juggle multiple roles simultaneously with a high degree of accuracy, due to the balancing of multiple jobs alongside school and University. I can adeptly order my priorities without hindering the wider teams priorities. I am very hardworking and not afraid to commit myself to new and diverse roles, allowing me to take on added pressure very well. I am looking to secure entry-level project development officer position to put my accumulation of skills into practice.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Bar Staff Member

Hap solutions Group
n/a, England
06.2022 - Current
  • I have become involved in a widespread company supplying bar staff to festivals
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Peeled and sliced fruits for garnishing drinks.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Sales Assistant

The Toy Project
London
09.2019 - Current
  • Currently helping at a charity shop which exclusively sells toys in order to raise money for community and international youth projects
  • This has given me retail experience and has improved my organisational skills
  • Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
  • Recorded daily transaction information using POS systems, enabling stock success monitoring.

Host catering

07.2019 - Current
  • I am part of a host staffing agency located in Angel, Islington
  • During my time here I have taken on many different roles
  • These include working on the bar at the BBC proms, working as a plate waiter at London design center and working as a general hospitality assistant at the O2 center
  • Most of the shifts I apply for involve using some form of technology such as I pads to take payments.

Front of House Team Member

Honest Burgers
Brighton, Brighton and Hove
12.2022 - 06.2023
  • Worked as a front-of-house staff at honest burgers
  • Learnt about regenerative farming and other useful and traditional methods of classic hospitality.
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Census Officer

Office For National Statistics
London, England
04.2021 - 04.2023
  • Responded to enquiries from participants with accurate information.
  • Navigated different communication channels to arrange and conduct interviews.
  • Entered participant responses onto database using computer-assisted interviewing system.
  • Collated and organised responses for expert analysis.
  • Applied different interview techniques to extract as much detail and data as possible.

waitress

Tlaloc at the Old Pier
10.2022 - 10.2022
  • Front of house
  • Unfortunately, the restaurant had to close down unexpectedly so I only worked a short duration of time.

Fatto a mano
10.2021 - 04.2022
  • Working as a front of house staff in a busy environment
  • I was able to work under fast paced conditions and learnt how to manage time well.

Barrafina Coals drop yard
06.2021 - 09.2021
  • At Barrafina I worked over the summer as a waitress
  • This included serving wine, making drinks, serving food and waitress duties
  • Being an open kitchen, I was always on show so learnt how to provide good service under pressurized conditions.

Waitress

Little Creatures Brewery
01.2020 - 03.2020
  • Here I served cocktails but more importantly poured a load of pints
  • I also learnt and helped out with the process of brewing beer from scratch, which involved lots of drinking and science to make sure the process went smoothly.

Waitress

Vermuteria Restaurant
London
09.2019 - 03.2020
  • In Vermuteria restaurant which Is a bar/ cafe located in The Coals Drop Yard
  • Being a vermouth bar their speciality was selling over 100 different types of vermouths
  • This often doesn't get me anywhere because most people don't know what vermouth are.I also poured pints,wine, made cocktails and served food from a seasonal menu

Waitress

Bintang Restaurant
09.2018 - 04.2019
  • In a small family-run restaurant
  • It was very fast-paced so I acquired skills for working in a very busy environment

Waitress, Bar Staff

Guanabana RestaurantJanuary
London, England
01.2017 - 09.2018
  • Waitress and Bart staff at halal restaurant
  • Maintained bar stocks, replenishing daily as necessary.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

Education

Bachelor of Arts - International relations and International Development

University of Sussex
Brighton
09.2020 - 06.2023

A-Levels -

The Camden School for Girls
London

GCSEs -

The Camden School for Girls
London

Skills

  • Key IT Skills
  • I have sufficient skills for using
  • Word, Excel and Powerpoint
  • Extensive beer knowledge
  • Extensive wine knowledge
  • Verbal communication
  • Problem solving
  • Customer relations

Timeline

Front of House Team Member

Honest Burgers
12.2022 - 06.2023

waitress

Tlaloc at the Old Pier
10.2022 - 10.2022

Bar Staff Member

Hap solutions Group
06.2022 - Current

Fatto a mano
10.2021 - 04.2022

Barrafina Coals drop yard
06.2021 - 09.2021

Census Officer

Office For National Statistics
04.2021 - 04.2023

Bachelor of Arts - International relations and International Development

University of Sussex
09.2020 - 06.2023

Waitress

Little Creatures Brewery
01.2020 - 03.2020

Sales Assistant

The Toy Project
09.2019 - Current

Waitress

Vermuteria Restaurant
09.2019 - 03.2020

Host catering

07.2019 - Current

Waitress

Bintang Restaurant
09.2018 - 04.2019

Waitress, Bar Staff

Guanabana RestaurantJanuary
01.2017 - 09.2018

A-Levels -

The Camden School for Girls

GCSEs -

The Camden School for Girls
Sofia Sami