Kira Nicholson
Rossendale,Lancashire
Summary
Motivated and dependable professional with strong leadership qualities and communication skills. Highly proactive, organised and adaptable, with the ability to work effectively in a fast paced environment, support team members and manage multiple tasks whilst maintaining exceptional service. Dedicated to personal and professional development, and eager to develop new skills whilst contributing to a team and achieving successful results.
Overview
4
4
years of professional experience
Work history
Bar staff member
Hex Late/Tiger Lounge
Rawtenstall, Lancashire
03.2024 - Current
- Responsible for correct cash handling and payment processing in busy environments.
- Trusted key holder to the venue which I am responsible for opening and closingthe premises.
- Consistently stocked bar and maintained it to ensure the bar were organised.
- Responsible for taking the stock take to ensure accurate stock control and management.
- Performed opening shifts to ensure the venue would be prepared to open for service.
- Maintained high standards of customer service whilst the venue would be busy and operating with other staff members for smooth service.
- Provided training to new staff members to ensure smooth running operations, customer service, and upselling techniques.
Floor staff member
Projekt/Mode Burnley
Burnley, Lancashire
01.2024 - 03.2024
- Coordinated with team members to ensure efficient service delivery.
- Operated a card machine to ensure transactions were handled correctly.
- Recommended and promoted drinks to customers to increase sales and customer satisfaction.
- Maintained organisation and cleanliness in the workplace.
- Provided friendly and efficient customer service to ensure high quality feedback.
- Maintained compliance with health and safety regulations.
Salon assistant
RED hair
Rossendale, Lancashire
06.2022 - 09.2023
- Provided friendly customer service to ensure clients felt welcomed and comfortable.
- Maintained cleanliness and organisation in the workplace including work stations, stock areas and staff facilities.
- Consistently restocked the salon shelves for product promotion.
- Carried out manual handling task to maintain order in the salon and comply with safety regulations.
- Supported the staff with their clients for the preparation of their services to take place to ensure a smooth running schedule.
Education
GCSEs -
The Valley Leadership Academy
Rossendale06.2023
Skills
- Organisation and preparation skills
- Cash-handling, key holder responsibilities and opening/closing shifts
- Staff training and supporting staff members
- Stock management, manual handling and restocking
- High quality customer service in fast-paced work environment
Timeline
Bar staff member
Hex Late/Tiger Lounge
03.2024 - Current
Floor staff member
Projekt/Mode Burnley
01.2024 - 03.2024
Salon assistant
RED hair
06.2022 - 09.2023
GCSEs -
The Valley Leadership Academy