Sivapong Kantiya
Cramlington
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction and excellent time management skills combined with a superior knowledge of the customer service industry.
Overview
9
9
years of professional experience
Work History
Bartender and Waiter
Zaap Thai Street Food
Newcastle
08.2016 - 02.2025
- Exceeded customer service expectations by providing friendly and courteous service to all guests
- Operated cash registers and POS systems accurately and efficiently
- Managed inventory and ordering to ensure all necessary ingredients were available to meet demand
- Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
- Managed stock levels efficiently, preventing shortage during peak hours.
Education
BSc - Applied Computing (Cyber Security and Networking)
Newcastle College University Centre
09.2019 - 5 2022
FdSc - Networking and Cyber Security
Newcastle College University Centre
09.2019 - 5 2022
Secondary School -
Cramlington Learning Village
4 2012/2012 - 7 2016/2016
Skills
- Effective Time Management
- Teamwork
- Customer Service
- Adaptability
- Communication Skills
- Cisco (Networking)
- Windows and Microsoft Software
Languages
English
Thai
Personal Information
- Place of birth: Thailand
- Date of birth: 10/14/99
- Nationality: British Citizen
Timeline
BSc - Applied Computing (Cyber Security and Networking)
Newcastle College University Centre
09.2019 - 5 2022
FdSc - Networking and Cyber Security
Newcastle College University Centre
09.2019 - 5 2022
Bartender and Waiter
Zaap Thai Street Food
08.2016 - 02.2025
Secondary School -
Cramlington Learning Village
4 2012/2012 - 7 2016/2016
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