Simranjeet Singh
Reading,England
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Sales assistant
Yuvraj mini market
Reading, England
2023.06 - 2024.02
- Managed over 175 Customers per Day.
- Totalled bills using maths skills and maintained accurate till count.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Explained establishment policies to customers and offered advice on selections.
- Accepted card, cash and cheque payments in POS register system.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Good customer service
Team leader
dream box company
Yamunanagar, India
2019.11 - 2022.12
- Fostered positive employee relationships through communication, training and coaching.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Recognised exceptional individual performance for improved motivation.
- Led and managed administrative staff to maintain smooth daily operations.
Education
Master of Business Administration - business
Solent University
Southampton 2023.01 - 2024.01
Bachelor of Business Administration - Business
Guru Nanak Khalsa collage
Yamunanagar, India 2016.05 - 2019.06
Skills
- Outstanding customer service
- Confident communicator
- Retail marketing
- Accurate money handling
- Multilingual
- Customer-focused
- Accounting
- Problem-solving
Languages
English
Fluent
hindi
Proficient (C2)
Punjabi
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Sales assistant
Yuvraj mini market
2023.06 - 2024.02
Master of Business Administration - business
Solent University
2023.01 - 2024.01
Team leader
dream box company
2019.11 - 2022.12
Bachelor of Business Administration - Business
Guru Nanak Khalsa collage
2016.05 - 2019.06