Sifiso Sandile Dlamini
Saint Ives,Cambridgeshire
Summary
Deadline-driven and results-oriented Police Officer with over nine years of experience coordinating investigations Police Constable, researching and reviewing case files and interviewing subjects, targets and witnesses for information verification and corroboration. Resourceful leader focused on crimes while leveraging creative problem-solving abilities to solve complex crimes and cases.
Ambitious Police Constable gifted in keeping peace and mediating tense situations. Adept at offering advice and reassurance to individuals while fostering good community relationships. Proactive and adaptable to meet evolving environment needs. Experienced Police Officer focused on enhancing public safety through expert crime prevention and accurate prosecution. Demonstrates developed leadership, communication and negotiation techniques to effectively manage diverse police operations.
Understanding Police Constable with goal of protecting life and property of citizens. Comprehensive experience providing traffic control and investigation. Skilled at undertaking special projects and assignments.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Police constable
Swaziland Royal Police
Mbabane, Hhohho
2015.12 - 2024.03
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Supported large public gatherings by stewarding and patrolling public areas.
- Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of police officer.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
- Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties.
- Produced comprehensive crime reports with meticulous attention to detail.
- Coordinated complex investigations with external law enforcement agencies.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Issued parking fines, logging required information accurately and swiftly.
- Arrested and transported suspects to police stations or holding cells.
- Conducted traffic stops and issued citations to offenders.
- Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
- Acquired and served warrants for arrests, searches or other purposes.
- Maintained optimal street coverage by planning and managing patrolling schedules.
- Advised local property, land and homeowners on appropriate crime prevention strategies.
Retail Assistant
Edcom Company Group
Mbabane, Hhohho
2009.02 - 2012.10
- Explained establishment policies to customers and offered advice on selections.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Worked with tireless drive and energy to maintain efficient sales operations during peak trading hours and promotional events.
- Built lasting relationships with clients through customer service interactions.
- Displayed wares in temporary structures at markets to attract new customers.
- Built rapport with new and existing customers to boost client retention.
- Maintained knowledge of products and features to provide recommendations to customers.
- Promoted customer loyalty scheme at checkout.
- Regularly exceeded weekly sales targets through exceptional service and proven upselling techniques.
- Requested and checked customer IDs at checkout for age-restricted products.
- Helped customers obtain specialised help for refunds and exchanges.
- Accepted card, cash and cheque payments in POS register system.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Organised displays to promote inventory and encourage customer purchases.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Boosted product sales by offering selection guidance to customers.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Operated cash registers with accuracy and processed cash and card transactions.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Carried out active selling from initial customer greeting.
- Delivered services to customer locations within target timeframes.
Education
Diploma of Higher Education - Computer Science
IDM COLLEGE
Mbabane 2006.01 - 2008.10
Skills
- Reactive investigations
- Foot and vehicle patrols
- Criminal investigating
- Armed response
- Early intervention
- Report writing
- Fraud investigation
- Court appearances
- Investigation reports
- Interview techniques
- Traffic direction
- Law enforcement
- Public service liaisons
- Witness interviews
- Community policing
- Organized, methodical worker with good time management skills and able to prioritize workloads effectively in order to maximize efficiency
- De-escalation strategies
● Co-operative team player who is also successful at working on initiative and without supervision
● Reliable and trustworthy with exceptional records of time keeping and attendance
● Confident communicator- capable of relaying information in a professional and courteous manner at all times
Affiliations
- swimming
- Tennis
- Cooking
Languages
English
Fluent
Swati
Fluent
Timeline
Police constable
Swaziland Royal Police
2015.12 - 2024.03
Retail Assistant
Edcom Company Group
2009.02 - 2012.10
Diploma of Higher Education - Computer Science
IDM COLLEGE
2006.01 - 2008.10