Summary
Overview
Work history
Education
Skills
Timeline
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Michael Western

Guildford,Surr

Summary

I have been a Police Officer for 17 years, 15 years with Surrey Police and 3 years with the Metropolitan Police.


Within that time I have spent 3 years on the targeted response team, dealing with 999 calls involving crime in action, domestic situations and mental health.


I was an Armed Response Constable on the Tactical Firearms Unit for 13 years dealing with Spontaneous and Planned Firearms Operations, including Counter Terrorism patrols. I was also a Firearms Tactical Advisor providing on call advice to Firearms Commanders.


I am currently on the Foundation Training Team at Surrey Headquarters responsible for the training of new Police recruits, working with various universities in order to assist them in achieving their Policing degrees.

Overview

27
27
years of professional experience
6049
6049
years of post-secondary education

Work history

Police Constable

Surrey Police
Guildofrd, Surrey
06.2007 - Current
  • Enhanced community safety by conducting regular patrols.
  • Responded to emergency calls for improved public service.
  • Armed Response Vehicle trained, responding to Spontaneous and Planned Firearms operations.
  • Assisted in crime scene investigations, aiding in evidence collection.
  • Collaborated with local agencies to enhance crime prevention efforts.
  • Achieved resolution of disputes through effective negotiation and mediation techniques.
  • Provided testimony in court, contributing to successful prosecutions.
  • Made quick decisions during high-stress situations, minimising danger to the public and fellow officers.
  • Performed stop-and-search procedures within legal parameters, protecting citizen rights whilst promoting safety.
  • Carried out thorough investigations into reported incidents, resulting in accurate case files.
  • Delivered first aid whilst awaiting paramedics at accident scenes, saving lives on multiple occasions.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Part of of the Probationer Training Team delivering legislation and scenario based training for new recruits

Financial advisor

Dot Financial Services
Weybridge, Surrey
11.2001 - 06.2007
  • Enhanced client relations by providing expert financial advice.
  • Prepared comprehensive financial reports for improved decision making.
  • Achieved greater customer satisfaction with insightful investment strategies.
  • Recommended sound retirement plans to ensure future stability.
  • Maintained up-to-date knowledge of market trends for better predictions.
  • Resolved complex financial issues, ensured client satisfaction.
  • Developed tailored financial solutions to meet individual needs.
  • Implemented robust compliance procedures to prevent regulatory breaches.
  • Guided clients through complex mortgage applications, simplified process.
  • Tailored insurance policies to match clients' unique needs.
  • Advised clients in person, over phone and in writing to deliver top service and optimum strategies.
  • Built and carefully managed loyal, profitable client bases.
  • Translated financial jargon for complete client understanding.

Personal Banker

Barclays Bank Ltd
Penge, Bromley
03.1998 - 11.2001
  • Bolstered customer satisfaction by providing bespoke financial advice.
  • Promoted bank's products for increased sales and branch profitability.
  • Streamlined banking procedures with efficient use of in-house software.
  • Applied knowledge of financial products to improve customer understanding.
  • Delivered excellent customer service to foster positive relationships.
  • Assisted customers with loan applications, ensuring eligibility criteria met.
  • Suggested suitable insurance plans, promoting financial security to clients.
  • Verified documents for account opening processes, ensuring regulatory compliance met.
  • Updated clients on new financial products for improved investment possibilities.

Education

GCSEs -

Ingram High School
Thornton Heath
09.1991 - 07.1996

NVQ Level 3 - Policing

Qualifications and Curriculum Authority

NVQ Level 4 - Policing

Qualifications and Curriculum Authority

NVQ Level 3 - Education and Training

Skills for Justice Awards

Skills

  • Public speaking
  • Attention to Detail
  • Community engagement
  • Conflict Resolution
  • Conflict defusing
  • First aid and CPR
  • Armed response
  • Reactive investigations
  • Domestic violence incidents
  • Defensive techniques
  • De-escalation techniques
  • Witness, suspect, victim interviews
  • Evidence-based policing
  • THRIVE analysis
  • Crime prevention strategies
  • Crime prevention tactics
  • Evidence preservation
  • Report-writing
  • Evidence collection
  • Suspect arresting and detaining
  • Motorway policing
  • Weapon handling
  • National Intelligence Model
  • Response policing
  • Witness interviews
  • Firearms handling
  • Witness interviewing
  • Mental health first aid
  • Health and Safety adherence
  • Tactical policing
  • Radio communications

Timeline

Police Constable

Surrey Police
06.2007 - Current

Financial advisor

Dot Financial Services
11.2001 - 06.2007

Personal Banker

Barclays Bank Ltd
03.1998 - 11.2001

GCSEs -

Ingram High School
09.1991 - 07.1996

NVQ Level 3 - Policing

Qualifications and Curriculum Authority

NVQ Level 4 - Policing

Qualifications and Curriculum Authority

NVQ Level 3 - Education and Training

Skills for Justice Awards

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Michael Western