A hardworking and reliable individual with experience in both retail and coaching environments. Developed strong customer service, communication and teamwork skills through working at river island and mentoring young people. Confident in engaging with a wide range of individuals and maintaining a positive and professional attitude towards individuals. Currently seeking an opportunity to grow and develop with a working environment.
-Delivered high end customer service in a retail environment, assisting individuals with styling and the selection of products.
-Achieved sales targets through personalised customer engagement.
-Handled customer inquiries and complaints very well, ensuring high satisfaction .
-Supported daily store operations which includes stock controls, tills and maintaining store presentation to standards.
-Volunteered as a coach and mentor, supporting young people through football based development sessions.
-Built positive relationships to encourage confidence, teamwork and personal growth.
-Delivered engaging training sessions which individuals found enjoyable as well as fun.
-Developed strong connections with individuals from diverse backgrounds.
-Proactivity
-Team builder
-Time efficiency
-English fluency in communication
-Reliability