Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Danielle Newton

Hertford,Hertfordshire

Summary

I have developed a strong set of practical skills through both professional and personal experience, with the ability to adapt quickly to new tasks and responsibilities. Family life has given me a solid foundation in organisation, time management, and problem solving, as well as the patience to remain calm under pressure.

Empathy and social awareness are the heart of how i work with other, I am able to listen attentively, understand individual needs, and respond with care and respect. these skills have enabled me to build trusting relationships and work effectively in team environments, as well as support others in times of challenge .

My experience balancing practical tasks with the emotional needs of others has strengthened my communication, conflict resolution, and leadership abilities, i am confident working independently to complete tasks but equally value the opportunity to contribute positively within a group


overall, i bring a reliable compassionate and proactive approach, combining practical capabilities with strong interpersonal skills to support both people and tasks effectively.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Sales assistant

Next Retail
Cheshunt, Hertfordshire
12.2017 - 11.2018
  • Assisted customers in finding products and provided recommendations based on their needs.
  • Maintained visual merchandising standards to create an attractive shopping environment.
  • Processed transactions efficiently at the till and handled cash accurately.
  • Supported team members in achieving sales goals through collaboration and communication.
  • Organised stock levels and replenished merchandise to ensure availability for customers.
  • Engaged with customers to ensure a positive shopping experience and addressed inquiries.
  • Participated in training sessions to develop product knowledge and enhance customer service skills.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Assisted customers with product selection for optimal satisfaction.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Took interest in customers' needs and concerns to provide advice and product recommendations.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

Games attendant

Broxbourne council
Cheshunt, Hertfordshire
05.2016 - 11.2017
  • Assisted customers with game selections and provided guidance on rules.
  • Maintained cleanliness and organisation of gaming areas to enhance guest experience.
  • Monitored game equipment for functionality and reported any malfunctions promptly.
  • Engaged with guests to create a friendly and welcoming atmosphere during interactions.
  • Supported team members in setting up and dismantling gaming stations efficiently.
  • Ensured compliance with health and safety regulations within gaming environments.
  • Enforced safety rules to ensure guest well-being.
  • Resolved customer complaints swiftly, maintained good customer relationship.
  • Coordinated with other attendants for smooth operation during peak hours.
  • Worked flexible hours including weekends and holidays catering to customer needs.
  • Provided excellent customer service, enhanced overall guest satisfaction.
  • Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
  • Prepared premises and supplies for arriving guests.
  • Assisted patrons with locating restrooms and concession stands.
  • Helped drivers locate suitable parking places and follow parking regulations.
  • Managed parking and traffic control to facilitate vehicle flow in assigned area.
  • Provided clear directions to incoming vehicles for streamlined parking arrangements.

Education

GCSEs - Secondary education

Goffs academy
Cheshunt
09.2011 - 05.2016

Skills

  • Empathy and active listening
  • Sales achievement
  • Time management
  • Technical product knowledge
  • Demonstration skills
  • Initiative and proactivity
  • Positive mindset
  • Conflict resolution
  • Customer service excellence
  • Stress resilience
  • Multitasking efficiency

Affiliations

  • Reading
  • Outdoor activities
  • Crafts and Diy
  • Family activities

Certification

First Aid training (online)

successfully completed online first aid course, gaining practical knowledge and confidence in responding to common emergencies, training covered essential topics such as CPR, wound care, choking, burns and basic life support. Awarded a certificate of completion demonstrating commitment to safety, responsibility, and the ability to remain calm and effective in emergency situations.


Children and Baby first aid training (online)

successfully completed an online children and baby first aid course, developing the skills and confidence to respond effectively in emergency situations involving infants and young children. training included CPR for babies and children, chocking response, managing fevers , burns, allergic reactions and other common childhood incidents. certificate awarded upon completion.


References

References available upon request.

Timeline

Sales assistant

Next Retail
12.2017 - 11.2018

Games attendant

Broxbourne council
05.2016 - 11.2017

GCSEs - Secondary education

Goffs academy
09.2011 - 05.2016

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Danielle Newton