Sienna Cutts
Cambridge ,Cambridgeshire
Summary
I am a dedicated and enthusiastic second year Psychology student at Durham University, with a particular interest in health psychology and its applications - especially how organisation use insight, evidence, and communication to support better health outcomes. I have strong communication, teamwork and customer service skills, developed through various leadership roles and in hospitality settings. I am eager to gain practical experience that will help me navigate this fascinating field.
Overview
4
4
years of professional experience
Work history
Front of house member
The Chestnut Group
Great Wilbraham, Cambridgeshire
08.2023 - Current
- Enhance guest satisfaction by quickly resolving complaints and issues
- Handle high-pressure situations calmly ensuring minimal disruption to guests' dining experience.
- Assist in the training of new staff members, fostering a supportive team environment.
- Recently bar trained as well as waitressing
Food and beverage assistant
La Cucina Italiana
Cambridge, Cambridgeshire
07.2022 - Current
- Serve meals and drinks with professionalism, maintaining high presentation and quality standards
- Warmly greeted customers upon arrival to events
Waitress
The Black Horse Inn
Swaffham Bulbeck, Cambridgeshire
11.2022 - 04.2023
- Working alongside the pub owners to ensure service went smoothly
- Helping out in the kitchen when needed
Farm manger assistant
Shotesham Estate Weddings
Norwich, Norfolk
07.2021 - 08.2021
- Helping maintain the estate grounds and venues alongside assisting wedding events.
Education
A-Levels -
Oakham School
Rutland 09/2021 - 06/2023
GCSEs -
Oakham School
Rutland 09/2019 - 06/2021
Skills
- Communication
- Adaptable to pace changes
- Customer relationship management systems
- Leadership and team management
- Teamwork
- Organisational skills
Accomplishments
- Duke of Edinburgh Awards: Bronze (July 2021); Silver (September 2021); Gold (completed 2022)
- School Prefect at 6th Form
- Head of a boarding house
- Girls School Hockey team captain
- University college Hockey vice-captain
References
References available upon request.
Timeline
Front of house member
The Chestnut Group
08.2023 - Current
Waitress
The Black Horse Inn
11.2022 - 04.2023
Food and beverage assistant
La Cucina Italiana
07.2022 - Current
Farm manger assistant
Shotesham Estate Weddings
07.2021 - 08.2021
A-Levels -
Oakham School
09/2021 - 06/2023
GCSEs -
Oakham School
09/2019 - 06/2021
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