SIDNEY ERIMA ONYANGO
London
Summary
Seasoned professional with focus on administrative tasks and office management. Can streamline processes and enhance operational efficiency using exceptional organisational skills and attention to detail. Known for balancing multiple priorities while maintaining high-quality standards and communication.
Overview
6
6
years of professional experience
1
1
Certification
Work history
HR and Administration Officer
UGANDA VIRUS RESEARCH INSTITUTE (IAVI)
Entebbe , Uganda
01.2023 - 12.2023
- Liaised effectively with clients and stakeholders, establishing strong business relationships.
- Streamlined administrative processes to improve productivity..
- Managed complex filing systems, resulting in easy access to crucial documents.
- Fielded over 50 telephone calls daily professionally, ensuring customer satisfaction.
Banking officer
DFCU Bank, Uganda
Kampala
02.2022 - 12.2022
- Promoted bank's products for increased sales and customer retention opening on average 10 accounts monthly.
- Assisted customers in completing transactions, promoting exceptional customer service standards while handling over 60 transactions daily.
- Conducted regular audits for maintaining accuracy in all financial records and transactions.
Administrative Support Officer
Finnish Church Aid, Uganda
Kampala
06.2018 - 10.2018
- Coordinated meetings to foster collaboration between departments.
- Liaised with suppliers to maintain steady resource availability.
- Maintained filing system, resulting in efficient document retrieval.
Education
A’Levels - Psychology, Business and Geography
Rainbow International School Uganda
Uganda 01.2016 - 06.2017
Bsc (Hons) - International Business Management
Anglia Ruskin University
Cambridge, Cambridgeshire 09.2018 - 08.2021
Certificate of Higher Education - Business Analytics
University of Cape Town
South Africa 04.2024 - 06.2024
Master of Science - Corporate Brand Manangement
Brunel University London
Uxbridge 01.2025 -
Skills
- Administrative policy understanding
- Data entry speed
- Personnel records administration
- Microsoft office suite proficiency
- Customer relations
- Database administration
Certification
Certificate From University of CapeTown in Business Data Analytics
References
References available upon request.
Timeline
Master of Science - Corporate Brand Manangement
Brunel University London
01.2025 -
Certificate of Higher Education - Business Analytics
University of Cape Town
04.2024 - 06.2024
HR and Administration Officer
UGANDA VIRUS RESEARCH INSTITUTE (IAVI)
01.2023 - 12.2023
Banking officer
DFCU Bank, Uganda
02.2022 - 12.2022
Bsc (Hons) - International Business Management
Anglia Ruskin University
09.2018 - 08.2021
Administrative Support Officer
Finnish Church Aid, Uganda
06.2018 - 10.2018
A’Levels - Psychology, Business and Geography
Rainbow International School Uganda
01.2016 - 06.2017
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