Anu Archana VM
Banbury
Summary
Accomplished professional with a strong foundation in organisational and time-management skills, complemented by exceptional communication and interpersonal abilities. Demonstrates expertise in managing budgets, handling financial documents, and executing new product development and brand marketing strategies. Proficient in Microsoft Office Suite, ERP systems, and office equipment operation, ensuring organisational efficiency. Adept at working independently or collaboratively within a team environment while maintaining attention to detail and prioritising tasks effectively. Committed to enhancing customer relations and achieving excellence in administrative policy understanding and budget control.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Administration Officer
Horton Hospital Banbury
Banbury
02.2024 - 09.2025
- To supply clinical staff with the correct documentation to support patient's clinical pathways through the Emergency Department and Emergency Assessment Unit.
- Collect personal and confidential information from patients or relatives ensuring tact and empathy are employed when inputting presenting complaints and using both computerized and paper-based systems as appropriate. Data may be collected at the reception desk or directly from seriously ill patients who are already in cubicles within the department or their relatives.
- File departmental records and organize the culling of filed notes in accordance with Trust guidelines. To support the collection of notes for Audit/Research as requested by Team Coordinators/Senior Clinicians. To train the new staff within the team.
Business Administration Officer
Kineton manor Nursing Home
01.2023 - 02.2024
- Processing all bio-metric clock-in records of employees to produce a report of employees' hours for wages and Process payments from residents and their families for services, amenities, and other expenses.
- Contribute to the training and welcoming of new team members to ensure that their biometrics are accurately put.
- Ordering materials for the home from different suppliers and sorting and processing invoices to the accountant. Generate invoices for resident charges, including room and board, meals, and additional services.
- Coordinate with accountant to update resident accounts and payment information as needed.
- Patient management and responding to emergencies Organize the filing of departmental records in accordance with home requirements. To assist Senior Nurses, and home management, care staff, other staff in the home in collecting notes for Audit/Research.
Junior Manager - Marketing
Iffco Dubai
Dubai
08.2019 - 06.2022
- Managing day-to-day operations of global marketing & controlling of Marketing Spends CMI & TMI
- Coordinating & managing artworks, POSM's, Brochures and other brand related marketing work and executing on ground activities, exhibitions & activations
- Writing brief of packaging, research and other related marketing activities. Coordination of R&D, Packaging & SCM for the new product development & execution.
- Custodian of PMR (project management review) documents.
- Close monitoring and proactive follow up on customer business activities.
- Work closely with General Manager Marketing (GCC) and global marketing team to tailor events, PR content, landing pages, social posts, , Emails, and more to promote local events and initiatives
- Coordinate specific outreach tactics including expos, seminars, community and related event support.
- Negotiation of price with suppliers for the product & process development.
- Prepare quotes, LPO's, Invoices and goods received notes through Company's Oracle ERP systems in a timely manner.
- Prepare shipment documents and forwards to the customers & suppliers
- Handle and resolve queries raised by Customers, Sales Manager & Finance Department.
- Maintain close client communications while clearly defining marketing objectives
- Prepared market analysis reports for each project.
- Arranged for the efficient distribution of marketing materials across different regions
Senior Process Specialist - Order to Cash Management
Infosys BPO
Bangalore
07.2016 - 10.2018
- Oversee inventory and highlight the slow-moving inventory of the business
- Maintain updated and accurate records of inventory, including transfers and cycle counts.
- Review documentation and monitor product codes to search for discrepancies
- Troubleshoot quantity discrepancy between stock and records. Maintain a positive relationship with suppliers and customers to provide e customer service as needed
- Enter new customer information into the system & update existing customer information.
- Process orders, forms, and applications identify and escalate priority issues whenever necessary.
Education
MBA - International Business & Marketing
University Of Calicut
01.2013 - 12.2015
MSc - Logistics & Supply Chain Management
University Of Northampton
01.2022 - 12.2023
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Experience in handling new product development and brand marketing executions, sales & procurement
- Administrative policy understanding
- Prioritisation mastery
- Office equipment operation
- Microsoft office suite proficiency
- Organisational efficiency
- ERP systems usage
- Customer relations
- Budget preparation and control
Certification
Lean Yellow belt certification -from Infosys Bangalore under removal of non-value-added products from stock rotation.
References
- Kannan, Puthumanavenu, Reporting Manager, kputhumanavenu@iffco.con, Iffco Dubai
- Manu, Chandran, character reference, manu.mc44@gmail.com
- Michelle, Sides, info@kineton-manor.co.uk, Kineton Manor Nursing Home
Disclaimer
Thanks & Regards Anu Archana VM
Timeline
Administration Officer
Horton Hospital Banbury
02.2024 - 09.2025
Business Administration Officer
Kineton manor Nursing Home
01.2023 - 02.2024
MSc - Logistics & Supply Chain Management
University Of Northampton
01.2022 - 12.2023
Junior Manager - Marketing
Iffco Dubai
08.2019 - 06.2022
Senior Process Specialist - Order to Cash Management
Infosys BPO
07.2016 - 10.2018
MBA - International Business & Marketing
University Of Calicut
01.2013 - 12.2015
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