SIDHARTH BAKSHI
Front Of House
Birmingham,BIR
Summary
With both technical and corporate experience, which provides an edge over most people. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Front of House Receptionist
House
Crowne Plaza
Birmingham
2023.10 - Current
- Managed front-of-house operations, ensuring exceptional customer service
- Handled reservations and coordinated seating arrangements
- Maintained a welcoming atmosphere and addressed customer inquiries.
- Identified VIP visitors and adapted customer service style accordingly.
- Acted as main point of contact for external enquiries in person, by phone and via email.
- Effortlessly built rapport with visitors from various backgrounds.
- Enhanced and personalised visitor experience by tailoring service to each individual.
- Generated quality client correspondence in line with brand guidelines and tone of voice.
Restaurant Waiter
VARANASI Restaurant
Birmingham , Birmingham
2021.09 - 2022.06
- One year of experience as a Server in the Restaurant
- Took food to every table, handling the most responsibility
- Learned to cope with pressure and gained a good understanding of the dishes
- Decent in explaining dishes to customers to provide a great dining experience.
Food and Beverage Assistant
Crowne Plaza
Birmingham , Birmingham
2022.06 - 2023.10
- Performed additional tasks to keep the dining room running smoothly
- Checked on all tables at appropriate intervals to refill drinks and respond to requests
- Assisted servers and dining room hosts, quickly responding to guests' needs
- Stocked and maintained silverware, linens, and condiments
- Facilitated prompt and accurate seating and service of all guests
- Transported all dirty tableware from the dining room to the dishwashing area for proper cleaning
- Cleaned and organized the host stand and buffet area
- Server
Education
Master of Business Administration -
University of Worcester
Worcester, WOR 2021.09 - 2022.10
Skills
Creativityundefined
Timeline
Front of House Receptionist
House
Crowne Plaza
2023.10 - Current
Food and Beverage Assistant
Crowne Plaza
2022.06 - 2023.10
Master of Business Administration -
University of Worcester
2021.09 - 2022.10
Restaurant Waiter
VARANASI Restaurant
2021.09 - 2022.06
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