Sibo Bwalya
Birmingham,B27
Summary
A highly organised and results-oriented professional with strong communication and analytical skills, adept at managing time effectively to meet objectives. Demonstrates a proactive mindset and attention to detail, ensuring exceptional customer service and adaptability in dynamic environments.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Background Screening Analyst
Certn
Remote
10.2022 - Current
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Managed confidential databases, ensured secure handling of sensitive information.
- Collaborated cross-functionally to meet project deadlines, delivered consistent results.
- Maintained utmost accuracy whilst handling sensitive data,.
- Provided excellent customer service whilst resolving verification related queries promptly and accurately.
- Managed challenging workload under strict deadlines to ensure timely completion of tasks.
- Delivered one-on-one sessions to guide mentees through various subjects and challenges.
Finance Assistant
Unity Trust Bank
Birmingham
01.2022 - 08.2022
- Receive and process invoices, expense forms and requests for payments, including administration of Concur system.
- Maintain administrative systems within the finance and treasury department.
- Liaise effectively with all other departments, as appropriate, to deliver excellent customer service.
- Observed strict confidentiality policies to maintain data integrity.
- Managed time effectively to meet deadlines.
Civil Enforcement Officer
Birmingham City Council
Birmingham
07.2021 - 10.2021
- Assisted in analysing CCTV footage to support parking enforcement fines.
- Maintained records within parking fines database to ensure accuracy.
- Provided information to assist in air quality improvements through enforcement of parking restrictions.
- Contributed to solutions aimed at improving traffic management.
Education
Bachelor of Science - Business Accounting
Birmingham City University
Birmingham 09.2018 - 07.2021
A-Levels -
Solihull Sixth Form College
Solihull 09.2016 - 06.2018
Skills
- Time management and analytical skills
- Strong communication
- Proactive mindset
- Attention to detail
- Results-oriented approach
- Customer service
- Adaptability
Interests
I enjoy travelling, meeting and working with a diverse group of people and experiencing different cultures and environments.
References
Available on request.
Certification
Currently enhancing technical expertise by working towards the CompTIA A+ qualification to expand technical knowledge and career opportunities.
Timeline
Background Screening Analyst
Certn
10.2022 - Current
Finance Assistant
Unity Trust Bank
01.2022 - 08.2022
Civil Enforcement Officer
Birmingham City Council
07.2021 - 10.2021
Bachelor of Science - Business Accounting
Birmingham City University
09.2018 - 07.2021
A-Levels -
Solihull Sixth Form College
09.2016 - 06.2018