Abby Collins
Gravesend
Summary
Precise Background Screening Analyst with complete understanding of principles, techniques and procedures of background investigations. Skillful collecting, compiling and analyzing facts and resolve problems. Excellent oral and written communication skills.
Overview
8
8
years of professional experience
Work History
Background Screening Analyst
Credence Background Screening
07.2022 - Current
- Developed strong working relationships with colleagues and external partners, fostering a positive team environment for achieving objectives efficiently.
- Maintained strict confidentiality of sensitive personal information, ensuring compliance with legal guidelines and company policies.
- Contributed to corporate goals by consistently meeting or exceeding productivity targets for completed screenings per month.
- Managed high-volume caseloads effectively by remaining organized, focused, and adaptable under pressure in a fast-paced work environment.
- Improved client satisfaction rates by delivering timely and accurate background screening results.
- Verified employment history and educational credentials, providing clients with the necessary information to make informed hiring decisions.
Divisional Admin Manager/Paediatric Admin Support
Darent Valley Hospital
03.2020 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Provided support with new projects and changes within the Hospital during the Covid-19 pandemic.
- Attended divisional business meetings to support new projects
- Completed admin tasks/provided support to doctors and nurses
- Controlled costs to keep business operating within budget and increase profits.
Barista
Starbucks
11.2016 - 08.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Science - Business Management
University of Brighton
Brighton07.2022
Skills
- Accuracy and Precision
- Data Interpretation
- Background Research
- Verbal and written communication
- Time Management
- Complex Problem-Solving
- Strong Communication Skills
- Exceptional customer service
Timeline
Background Screening Analyst
Credence Background Screening
07.2022 - Current
Divisional Admin Manager/Paediatric Admin Support
Darent Valley Hospital
03.2020 - 07.2022
Barista
Starbucks
11.2016 - 08.2020
Bachelor of Science - Business Management
University of Brighton
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