Summary
Overview
Work history
Education
Skills
Timeline
Generic
Siana MacLeod

Siana MacLeod

Burghead,Moray

Summary

Stylist extensively trained at upscale salons in proper styling, cutting and colouring techniques. Innate communication and relationship-building skills aid customer satisfaction and retention rates.


As stated above although I would be new to the retail market in a different setting I believe I currently posses a number of transferable skills from my chosen profession.

I still work from home but am keen to learn new skills which will fit with my current lifestyle as a busy mum to a seven year old girl. I am extremely reliable, honest and hard working and would if required be able to provide pervious employer recommendations

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work history

Professional Hairdresser

Self Employed
Burghead, Moray
02.2024 - Current
  • Promoted and sold additional services and products, increasing salon revenue.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Offered style catalogues and magazines showcasing hair style options.
  • Supervised staff performance in absence of management, maintaining faultless salon services.
  • Answered phone calls daily to schedule appointments and advise on service options.
  • Offered highly skilled cut, colour and extension services to [Number]+ daily customers.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Trained junior stylists to create high-performing salon teams.
  • Created memorable customer experiences with services such as head and neck massages.
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Updated customer files with colour notes, preferences and services delivered.
  • Managed appointments and schedules to smooth workflow.
  • Purchased supplies to maintain full stock and inventory.
  • Provided detailed instructions and treatment procedures to clients.
  • Pre-booked returning client appointments to foster continued loyalty.
  • Sanitised tools and equipment to maintain hygiene and safety protocols.
  • Registered new clients and updated information of existing clients on logbook.

Professional Hairdresser - Stylist

Hair Mechanics
Elgin, Moray
07.2013 - 05.2015
  • Offered style catalogues and magazines showcasing hair style options.
  • Managed appointments and schedules to smooth workflow.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Offered highly skilled cut, colour and extension services to daily customers.
  • Answered [Number]+ phone calls daily to schedule appointments and advise on service options.
  • Created memorable customer experiences with services such as head and neck massages.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Provided detailed instructions and treatment procedures to clients.
  • Pre-booked returning client appointments to foster continued loyalty.
  • Registered new clients and updated information of existing clients on logbook.
  • Sanitised tools and equipment to maintain hygiene and safety protocols.
  • Purchased supplies to maintain full stock and inventory.

Professional hairdresser - Stylist

DKNY
Elgin, Moray
06.2008 - 06.2013
  • Promoted and sold additional services and products, increasing salon revenue.
  • Managed appointments and schedules to smooth workflow.
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Set up workstations and treatment rooms with necessary products, equipment and supplies.
  • Trained junior stylists to create high-performing salon teams.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Created memorable customer experiences with services such as head and neck massages.
  • Updated customer files with colour notes, preferences and services delivered.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Offered highly skilled cut, colour and extension services to daily customers.
  • Answered phone calls daily to schedule appointments and advise on service options.
  • Offered style catalogues and magazines showcasing hair style options.
  • Provided detailed instructions and treatment procedures to clients.
  • Sanitised tools and equipment to maintain hygiene and safety protocols.
  • Purchased supplies to maintain full stock and inventory.
  • Registered new clients and updated information of existing clients on logbook.
  • Pre-booked returning client appointments to foster continued loyalty.

Professional Hairdresser - Stylist

Ultimate Hairdressers
Elgin, Moray
08.2004 - 06.2008
  • Trained junior stylists to create high-performing salon teams.
  • Offered style catalogues and magazines showcasing hair style options.
  • Managed appointments and schedules to smooth workflow.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Offered highly skilled cut, colour and extension services to [Number]+ daily customers.
  • Answered [Number]+ phone calls daily to schedule appointments and advise on service options.
  • Set up workstations and treatment rooms with necessary products, equipment and supplies.
  • Updated customer files with colour notes, preferences and services delivered.
  • Created memorable customer experiences with services such as head and neck massages.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Provided detailed instructions and treatment procedures to clients.
  • Registered new clients and updated information of existing clients on logbook.
  • Pre-booked returning client appointments to foster continued loyalty.
  • Sanitised tools and equipment to maintain hygiene and safety protocols.
  • Purchased supplies to maintain full stock and inventory.
  • Assisted clients in preparing for formal events and special occasions, collaborating with hair and makeup artists for comprehensive package services.
  • Considered client body type and lifestyle when reviewing garment fit, fabric and price point.
  • Registered client information on database to schedule follow up appointments.
  • Supervised staff performance in absence of management, maintaining faultless salon services.

Education

GCSEs -

Elgin High School
Moray
08.2000 - 07.2004

Skills

  • Stock security
  • Thorough stock replenishment
  • Stock merchandising
  • Merchandising proficiency
  • Customer assistance
  • Brand awareness
  • Retail marketing
  • Visual merchandising
  • Excellent timekeeping
  • Enthusiastic communicator
  • Money handling
  • Customer service oriented
  • Self-motivated

Timeline

Professional Hairdresser

Self Employed
02.2024 - Current

Professional Hairdresser - Stylist

Hair Mechanics
07.2013 - 05.2015

Professional hairdresser - Stylist

DKNY
06.2008 - 06.2013

Professional Hairdresser - Stylist

Ultimate Hairdressers
08.2004 - 06.2008

GCSEs -

Elgin High School
08.2000 - 07.2004

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Siana MacLeod