Shriraj Parashar
Nanded,India DOB:- 29/09/2001
Summary
Motivated banking professional possessing strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by expertly resolving problems and quickly processing transactions. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of post-secondary education
1
1
Certification
3
3
Languages
Work history
BANKING ASSISTANT
Shankar Nagari Sahakari Bank Ltd Nanded
Nanded, India
06 2023 - 05 2026
- Maintained confidentiality with sensitive customer information.
- Supported colleagues in peak times, ensuring high-quality customer service.
- Ensured regulatory compliance, safeguarding bank's reputation.
- Handled cash transactions, ensuring accuracy and security.
- Helped customers with loan and mortgage applications, conducting interviews to determine most suitable options.
- Coordinated banking operations to ensure smooth functioning.
Junior Officer
Saraswat Bank
Aurangabad , India
07 2026 - 2026.09
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Education
B.com - Commerce
Swami Ramanand Teerth Marathwada University Nanded
Nanded 2020.06 - 2022.01
Skills
- Customer service support
- Counter service
- Banking transaction
- Query resolution
- Consumer banking
- Product promotion techniques
- Problem-solving
- Communication skills
- Customer-focused
- Public relations
- Marketing
- Knowledge of [Finacle]
Certification
I Had completed Tally ERP 9 With GST, Typing.
Languages
English
Intermediate
Hindi
Fluent
Marathi
Native
Timeline
B.com - Commerce
Swami Ramanand Teerth Marathwada University Nanded
2020.06 - 2022.01
BANKING ASSISTANT
Shankar Nagari Sahakari Bank Ltd Nanded
06 2023 - 05 2026
Junior Officer
Saraswat Bank
07 2026 - 2026.09